Strategic Technical Account Manager, CORE

First Focus AU; Western Australia; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Tesla company car option

Flexible working

10 paid study days per year

Learning library access

MAD Council involvement

Job summary

First Focus Australia is seeking a Technical Account Manager for CORE to help clients turn curiosity into capability through AI, automation and modern workplace technologies. You will sit with executives and operational teams to translate strategy into practical initiatives.

In this role you’ll shape roadmaps, drive adoption of new tools, and connect clients with the right experts. You’ll join Australia's leading mid-market MSP and benefit from a collaborative culture, learning opportunities and

Qualifications

• Experience presenting to senior stakeholders.
• Ability translate strategy into practical business outcomes.
• Strong stakeholder engagement and communication skills.
• Experience driving adoption of new technologies.
• Curiosity and a desire for continuous learning.

Responsibilities

• Build trusted relationships with executives and teams.
• Identify opportunities across AI, automation, collaboration.
• Develop practical roadmaps aligned to objectives.
• Translate strategy into initiatives with measurable outcomes.
• Drive adoption of new technologies and workflows.
• Facilitate workshops and planning sessions.
• Build business cases and success measures.
• Connect clients with the right specialists and solutions.
• Track outcomes and identify new opportunities for improvement.

Skills

Stakeholder management

Strategic thinking

Facilitation

Communication

AI & automation knowledge

Tools

Microsoft 365

Job description

First Focus Australia is seeking a Technical Account Manager for CORE to help clients turn curiosity into capability through AI, automation and modern workplace technologies. You will sit with executives and operational teams to translate strategy into practical initiatives.

In this role you’ll shape roadmaps, drive adoption of new tools, and connect clients with the right experts. You’ll join Australia's leading mid-market MSP and benefit from a collaborative culture, learning opportunities and