Casual Tech & Customer Care Consultant

Optus Enterprise; Newcastle-Maitland; On-site; AUD 43,000 - 56,000; Full time

Benefits offered by this job

Staff discount

Counselling services

Flexible rosters

Diversity networks access

Wellbeing programs

Job summary

Optus in Belmont seeks a Casual Retail Service Consultant to greet customers, explain tech products clearly, and tailor solutions to individual needs. You’ll join a friendly team and help create memorable in-store experiences that reflect Optus values.

In this role you’ll combine upbeat energy with empathy, delivering great service while supporting a busy retail environment and contributing to a positive store atmosphere.

Qualifications

• Customer-focused with ability to explain tech simply.
• Strong communication and interpersonal skills.
• Ability to work in a team and handle a busy retail environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explore our tech products and services, explaining them in simple, helpful terms.
• Bring personality to uncover customer needs and deliver personalised solutions.
• Work as one team to create a welcoming environment where customers feel supported.

Skills

Customer service

Tech product knowledge

Communication

Job description

Optus in Belmont seeks a Casual Retail Service Consultant to greet customers, explain tech products clearly, and tailor solutions to individual needs. You’ll join a friendly team and help create memorable in-store experiences that reflect Optus values.

In this role you’ll combine upbeat energy with empathy, delivering great service while supporting a busy retail environment and contributing to a positive store atmosphere.