Casual Retail Tech & Customer Experience Pro

Optus; Airlie Beach; On-site; AUD 29,000 - 48,000; Part time

Benefits offered by this job

25% off Optus products and exclusive/2

Counselling services

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our Airlie Beach team. You will be the face of Optus, delivering standout customer experiences with warmth, curiosity and genuine care.

You'll explore our range of tech products, understand customer needs, and provide personalised solutions in a friendly, inclusive environment. Flexible rosters and staff perks support your work-life balance.

Qualifications

• Customer service excellence with clear communication.
• Ability to explain tech products in simple terms.
• Empathy, integrity and problem solving under pressure.
• Team player who builds positive relationships.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explain products and services in a clear, helpful way.
• Identify customer needs and propose personalised solutions.
• Support a welcoming store environment and assist teammates.

Skills

Customer service

Tech knowledge

Problem solving

Calm under pressure

Teamwork

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join our Airlie Beach team. You will be the face of Optus, delivering standout customer experiences with warmth, curiosity and genuine care.

You'll explore our range of tech products, understand customer needs, and provide personalised solutions in a friendly, inclusive environment. Flexible rosters and staff perks support your work-life balance.