Tech-Savvy Retail Consultant | Flexible Hours & Growth

Telstra Singapore; Ballina Shire; On-site; AUD 45,000 - 52,000; Part time

Benefits offered by this job

12% Superannuation

Parental leave options

Telstra service discounts

Job summary

Telstra Retail in Ballina is seeking a Part Time Customer Service & Sales Consultant to help customers with product selection, service activation, and basic troubleshooting. You’ll contribute to a positive in-store experience and support overall store performance.

You’ll be the friendly go-to tech expert, staying up-to-date with Telstra products and services while aiming to meet sales targets and KPIs. The role offers flexible hours and a pathway for growth within the iconic Australian brand.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to tailor solutions for customers.
• Proven drive to meet or exceed sales KPIs.
• Willingness to learn and adapt in a retail environment.
• Positive, resilient attitude under busy store conditions.
• Experience in customer-facing roles is a plus but not required.

Responsibilities

• Assist customers with product selection and activation.
• Provide in-store product knowledge and troubleshooting support.
• Strive to meet or exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to maintain a welcoming store environment.

Skills

Communication

Solutions

Sales drive

Learning

Resilience

Customer facing

Job description

Telstra Retail in Ballina is seeking a Part Time Customer Service & Sales Consultant to help customers with product selection, service activation, and basic troubleshooting. You’ll contribute to a positive in-store experience and support overall store performance.

You’ll be the friendly go-to tech expert, staying up-to-date with Telstra products and services while aiming to meet sales targets and KPIs. The role offers flexible hours and a pathway for growth within the iconic Australian brand.