Part-Time Retail Tech Sales & Service Consultant

Telstra; Ballina Shire; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

12% Superannuation

30% Telstra service discount

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

LinkedIn Learning access

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant in Ballina. This part-time role focuses on helping customers select products, activate services and resolve basic issues while delivering friendly, expert service.

You will stay up-to-date with Telstra offerings and drive positive experiences that boost store performance. Flexible hours and opportunities for growth are available in a dynamic retail environment.

Qualifications

• Excellent communication skills for frontline customer support.
• Ability to learn and explain Telstra products clearly.
• Comfort with achieving sales targets and KPIs.
• Positive attitude and resilient in busy retail environments.
• Willingness to work flexible retail hours.

Responsibilities

• Assist customers with product selection, service activation and troubleshooting basic issues.
• Deliver exceptional customer experiences and build trust as the go-to tech expert.
• Contribute to store performance and meet sales targets while maintaining service standards.

Skills

Communication

Sales

Customer service

Tech product knowledge

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant in Ballina. This part-time role focuses on helping customers select products, activate services and resolve basic issues while delivering friendly, expert service.

You will stay up-to-date with Telstra offerings and drive positive experiences that boost store performance. Flexible hours and opportunities for growth are available in a dynamic retail environment.