Tech-Savvy Retail Sales & Service Consultant - Flexible Hours

Telstra; Brisbane; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Telstra discounts

16 weeks parental leave

LinkedIn Learning access

Flexible working hours

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant in Brisbane. You will help customers find the right Telstra products and services, act as a tech expert, and contribute to a high-performing team in a welcoming store environment.

You’ll focus on delivering exceptional service, meeting sales targets, and staying informed about the latest gadgets. The role emphasizes flexibility and a customer-centric approach within a diverse, inclusive Telstra Retail team.

Qualifications

• Customer-facing experience is a plus but not required.
• Comfort with selling and meeting KPIs.
• Willingness to learn and adapt in a dynamic retail environment.

Responsibilities

• Deliver Exceptional Customer Experiences: help customers find the right products and services.
• Be the Go-To Tech Expert: stay up-to-date with gadgets and Telstra services.
• Achieve and Excel: meet and exceed sales targets and KPIs.
• Collaborate and Contribute: work with the team to create a welcoming store environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant in Brisbane. You will help customers find the right Telstra products and services, act as a tech expert, and contribute to a high-performing team in a welcoming store environment.

You’ll focus on delivering exceptional service, meeting sales targets, and staying informed about the latest gadgets. The role emphasizes flexibility and a customer-centric approach within a diverse, inclusive Telstra Retail team.