Tech-Savvy Retail Consultant - Flexible Hours & Discounts

Telstra Corporation; Newcastle; On-site; AUD 47,000 - 50,000; Part time

Benefits offered by this job

12% Superannuation

Telstra discounts 30%

16 weeks paid parental leave

Extra Telstra Day Off

Cultural/Donor leave options

Job summary

Telstra Retail in Kotara is seeking a part-time Customer Service & Sales Consultant to help customers select products and activate services. You’ll troubleshoot basic issues and contribute to store performance while delivering friendly, knowledgeable service.

Join a brand with iconic Aussie status, flexible hours, and opportunities to grow while supporting customers in a dynamic retail environment.

Qualifications

• Excellent communication and customer service abilities.
• Willingness to learn and adapt in a fast-paced retail environment.
• Experience in customer-facing roles is advantageous.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and deliver positive in-store experiences.
• Contribute to achieving sales targets and KPIs.
• Collaborate with the team to create a welcoming store atmosphere.

Skills

Great communication skills

Solution oriented

Sales drive

Learning mindset

Resilience & positivity

Customer-facing experience

Job description

Telstra Retail in Kotara is seeking a part-time Customer Service & Sales Consultant to help customers select products and activate services. You’ll troubleshoot basic issues and contribute to store performance while delivering friendly, knowledgeable service.

Join a brand with iconic Aussie status, flexible hours, and opportunities to grow while supporting customers in a dynamic retail environment.