Tech-Savvy Retail Consultant: Customer Service & Sales

Telstra Corporation; Sydney; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

Discount Telstra services

16 weeks parental leave

Superannuation 12%

Learning and career growth

Job summary

Telstra Retail in Sydney is hiring a Permanent Full-Time Retail Customer Service & Sales Consultant. You will help customers select products, activate services, and resolve basic issues, delivering positive experiences in line with retail standards.

Fluency in Mandarin and English is highly desirable, and you’ll use consultative selling to meet targets while supporting store goals. The role offers flexible hours and opportunities for career growth within Telstra.

Qualifications

• Fluency in Mandarin and English is highly desirable.
• Strong communication and customer service skills.
• Experience in retail or sales is advantageous.

Responsibilities

• Deliver exceptional customer experiences and help select products.
• Assist with service activation and troubleshooting.
• Use consultative selling to meet and exceed KPIs.
• Collaborate with store team to achieve goals.

Skills

Bilingual Mandarin/English

Excellent communication

Sales oriented

Customer service

Job description

Telstra Retail in Sydney is hiring a Permanent Full-Time Retail Customer Service & Sales Consultant. You will help customers select products, activate services, and resolve basic issues, delivering positive experiences in line with retail standards.

Fluency in Mandarin and English is highly desirable, and you’ll use consultative selling to meet targets while supporting store goals. The role offers flexible hours and opportunities for career growth within Telstra.