Tech-Savvy Retail Consultant: Customer Service & Sales

Tech Sales Jobs; Goulburn; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

12% Superannuation

Variable remuneration 10%

Telstra staff discounts

Paid parental leave

Extra leave options

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver outstanding in-store customer experiences and empower customers with the right tech solutions. This role offers opportunities across GOULBURN, MITTAGONG and YOUNG, with a supportive team and growth potential.

As a hands-on, customer-facing position, you’ll learn the Telstra product ecosystem, apply consultative selling, and work toward sales KPIs while enjoying competitive benefits and flexible work arrangements.

Qualifications

• Excellent communication and customer service skills.
• Ability to learn quickly and advise on tech products.
• Sales-driven with target focus.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Stay up-to-date with the latest gadgets and services, offering informed guidance.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming environment and achieve store goals.

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver outstanding in-store customer experiences and empower customers with the right tech solutions. This role offers opportunities across GOULBURN, MITTAGONG and YOUNG, with a supportive team and growth potential.

As a hands-on, customer-facing position, you’ll learn the Telstra product ecosystem, apply consultative selling, and work toward sales KPIs while enjoying competitive benefits and flexible work arrangements.