Customer-First Retail Tech & Sales Consultant

Telstra Corporation; Sydney; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

Telstra staff discounts

Flexible working hours

Job summary

Telstra Retail in Sydney is seeking a Full Time Customer Service & Sales Consultant to help customers pick products, activate services, and troubleshoot basics. You’ll provide friendly, expert guidance in a fast-paced store environment.

Join an iconic Australian brand, develop your communication and sales skills, and work toward targets with strong support and training. Enjoy flexible hours and a comprehensive benefits program.

Qualifications

• Excellent communication skills for customer interactions.
• Ability to tailor solutions to individual customers.
• Motivation to achieve and exceed sales targets.

Responsibilities

• Deliver exceptional customer experiences by helping customers find products and services.
• Stay informed on gadgets and services to provide informed guidance.
• Use consultative selling to meet KPIs while keeping customers connected.
• Collaborate with team to create a welcoming store environment.

Skills

Great Communication Skills

Solution-Oriented Approach

Sales Drive

Passion for Learning

Resilience and Positivity

Customer-Facing Experience

Job description

Telstra Retail in Sydney is seeking a Full Time Customer Service & Sales Consultant to help customers pick products, activate services, and troubleshoot basics. You’ll provide friendly, expert guidance in a fast-paced store environment.

Join an iconic Australian brand, develop your communication and sales skills, and work toward targets with strong support and training. Enjoy flexible hours and a comprehensive benefits program.