In-Store Tech Sales & Service Consultant

Telstra Corporation; Burwood; Vor Ort; AUD 66.000 - 81.000; Vollzeit

Benefits dieser Stelle

12% superannuation

30% off Telstra services

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Purchase up to 4 weeks of additional,

Access to 17,000 learning programs

Zusammenfassung

Telstra Retail in Burwood is hiring a Full Time Customer Service & Sales Consultant. In this frontline role you’ll help customers choose products, activate services and troubleshoot basic issues, delivering friendly, efficient service in line with Telstra standards.

You’ll work with a supportive team to hit sales KPIs, stay updated on gadgets, and create positive in-store experiences. Mandarin speakers welcome; we offer flexible hours, a strong learning program and attractive benefits including

Qualifikationen

• Frontline customer service experience is desirable; training provided.
• Excellent communication skills and a solutions‑oriented mindset.
• Strong drive to meet (and exceed) sales targets and KPIs.

Aufgaben

• Help customers find the right products and services to suit their needs.
• Stay up-to-date with Telstra gadgets and services to offer informed guidance.
• Use consultative selling to meet/exceed sales targets and KPIs.
• Collaborate with the team to maintain a welcoming, high-performing store environment.

Kenntnisse

Mandarin

Communication

Sales

Customer service

Resilience

Jobbeschreibung

Telstra Retail in Burwood is hiring a Full Time Customer Service & Sales Consultant. In this frontline role you’ll help customers choose products, activate services and troubleshoot basic issues, delivering friendly, efficient service in line with Telstra standards.

You’ll work with a supportive team to hit sales KPIs, stay updated on gadgets, and create positive in-store experiences. Mandarin speakers welcome; we offer flexible hours, a strong learning program and attractive benefits including