Guest-Obsessed Shift Leader & Trainer

Hungry Jack's Pty Ltd; Guildford; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

On-the-job training

Leadership training

Career pathways

Competitive pay

Staff discounts

Job summary

Hungry Jack's Pty Ltd is seeking an energetic trainer/coach to lead and mentor crew members in our Australian restaurants. You will model Guest Obsessed and People Power values while delivering exceptional service and maintaining safe working conditions.

Responsibilities include supervising shifts, coaching staff, and supporting sales growth with strong service standards. The role emphasizes on-the-job and leadership training, clear career pathways, and staff benefits as part of a supportive

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching, and mentoring team members.
• Guest Obsessed mindset and commitment to exceptional service.

Responsibilities

• Lead and supervise shifts to ensure smooth operations.
• Ensure safety and operational standards are met.
• Provide training and coaching to crew members.
• Role model outstanding guest service.
• Support sales growth through service and suggestive selling.
• Support national marketing plan to enhance customer experience.

Skills

Training

Coaching

Mentoring

Guest service

Leadership

Job description

Hungry Jack's Pty Ltd is seeking an energetic trainer/coach to lead and mentor crew members in our Australian restaurants. You will model Guest Obsessed and People Power values while delivering exceptional service and maintaining safe working conditions.

Responsibilities include supervising shifts, coaching staff, and supporting sales growth with strong service standards. The role emphasizes on-the-job and leadership training, clear career pathways, and staff benefits as part of a supportive