Team Leader Support Coordination - Dubbo - Full Time 76 Hours

Challenge Community Services; Dubbo; On-site; AUD 64,000 - 69,000; Full time

Benefits offered by this job

Salary packaging

Tax-free benefits

Extra annual leave

Fitness Passport

Training & development

Wellbeing support

Job summary

Challenge Community Services is seeking a Team Leader - Support Coordination in Dubbo, NSW to lead and supervise a team of Support Coordinators while managing a small caseload of NDIS participants.

You will support participants and families to understand, build, and implement their NDIS plans, covering both Support Coordination and Specialist Support Coordination for complex needs. The role involves coordinating formal, mainstream and funded supports, and strengthening participant networks.

Qualifications

• Experience with NDIS participants and support coordination.
• Understanding of NDIS plans and funded, mainstream and informal supports.
• Ability to coordinate multiple supports and work effectively with participants and their families.
• Ability to support people with complex needs.
• Strong communication, organisation and coordination skills.
• Ability to provide leadership, supervision and support to a team.
• Experience in Specialist Support Coordination.
• Experience leading or supervising a team.
• Experience working within a complex service delivery environment.

Responsibilities

• Provide leadership, supervision and support to Support Coordinators.
• Manage a small caseload of NDIS participants.
• Provide Support Coordination to help participants understand and implement their NDIS plans.
• Coordinate formal, mainstream and funded supports.
• Assist participants to build capacity and resilience within their support networks.
• Provide Specialist Support Coordination for participants with more complex support needs.
• Work collaboratively with participants, families and support networks.
• Support the team to achieve organisational goals.

Skills

Leadership

Supervision

NDIS experience

Communication

Coordination

Team leadership

Specialist SSC

Complex needs

Job description

Team Leader Support Coordination - Dubbo - Full Time 76 Hours

As a Team Leader - Support Coordination, you will provide leadership and supervision to Support Coordinators while managing a small caseload of participants. You will support NDIS participants and their families to understand, build and implement their NDIS plans.

The role covers both Support Coordination and Specialist Support Coordination, assisting participants with complex needs to build capacity, strengthen their support networks and coordinate formal, mainstream and funded supports.

• SCHAD's Award Level 4Pay rates from$46.70 - $50.25
• Salary Packaging: Not-for-profit salary packaging available, including $15,900 tax-free + $2,650 meal and entertainment benefits per FBT year. (if eligible)
• Option to purchase extra annual leave (if eligible)
• Fitness Passport access for you & family (eligibility criteria applies)
• Ongoing training & professional development
• Safety and Wellbeing support via Sonder

Duties:

• Provide leadership, supervision and support to Support Coordinators.
• Manage a small caseload of NDIS participants.
• Provide Support Coordination to help participants understand and implement their NDIS plans.
• Coordinate formal, mainstream and funded supports.
• Assist participants to build capacity and resilience within their support networks.
• Provide Specialist Support Coordination for participants with more complex support needs.
• Work collaboratively with participants, families and support networks.
• Support the team to achieve organisational goals.

Skills and Experience:

• Experience working with NDIS participants and support coordination.
• Understanding of NDIS plans and funded, mainstream and informal supports.
• Ability to coordinate multiple supports and work effectively with participants and their families.
• Ability to support people with complex needs.
• Strong communication, organisation and coordination skills.
• Ability to provide leadership, supervision and support to a team.
• Experience in Specialist Support Coordination.
• Experience leading or supervising a team.
• Experience working within a complex service delivery environment.

About Us:

Since 1958, Challenge Community Services has been supporting people, strengthening communities and creating opportunities across regional New South Wales and South East Queensland.

We provide disability services, foster care, allied health and social enterprise opportunities that empower people to live their best lives.

Our work is driven by a simple belief: everyone deserves the opportunity to belong, grow and thrive. Every role at Challenge Community Services contributes to making a meaningful difference in the lives of the people and communities we support.

Confidential enquiries can be made by contacting Sophie Adams

Closing Date - 16th October 2026

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.