Support Coordinator - Townsville

Selectability; Townsville City; On-site; AUD 62,000 - 80,000; Part time

Benefits offered by this job

Casual hourly rate 45.28–58.38 + super

Up to 15,900 FBT salary packaging

Fitness passport

Flexible working arrangements

Career pathways and development

Employee Assistance Program

Job summary

selectability is seeking a dedicated Support Coordinator in Townsville to help participants navigate the NDIS and interpret their packages, ensuring they maximise their plans.

You will coordinate services, engage stakeholders, and empower recipients to lead their lives with dignity within the community.

Qualifications

• Possess working knowledge of the NDIS.
• Excellent communication skills.
• Commitment to best practice.
• Experience working in a team environment.
• Ability to quickly and effectively engage recipients.
• Ability to work with culturally and linguistically diverse communities & individuals.

Responsibilities

• Support and empower participants to make their own choices.
• Coordinate services to support meaningful community living.
• Engage with stakeholders to leverage supports without duplication.
• Help participants strengthen their ability to coordinate supports.

Skills

NDIS knowledge

Communication skills

Team player

Client engagement

Culturally diverse communities

Job description

As a Support Coordinator, you will work closely with participants to navigate the NDIS and interpret their individual packages; it is your role to ensure they are getting the most out of their NDIS plans.

Key responsibilities of a Support Coordinator include, but are not limited to:

• Supporting and empowering participants to make their own choices as to how they want to lead their lives
• Coordinating a variety of services for participants to support them to live fulfilling and meaningful lives within the community
• Engaging with and managing participants key stakeholders (including government agencies, community and clinical service providers and families), ensuring that the supports and services are leveraged, not duplicated
• Working with participants to strengthen their ability to coordinate their own supports to live their best life

About the role

As a Support Coordinator, you will work closely with participants to navigate the NDIS and interpret their individual packages; it is your role to ensure they are getting the most out of their NDIS plans.

Key responsibilities of a Support Coordinator include, but are not limited to:

• Supporting and empowering participants to make their own choices as to how they want to lead their lives
• Coordinating a variety of services for participants to support them to live fulfilling and meaningful lives within the community
• Engaging with and managing participants key stakeholders (including government agencies, community and clinical service providers and families), ensuring that the supports and services are leveraged, not duplicated
• Working with participants to strengthen their ability to coordinate their own supports to live their best life

About you

To be successful you must:

• Possess a working knowledge of the NDIS (is desirable)
• Excellent communication skills
• Commitment to best practice
• Experience working in a team environment
• Ability to quickly and effectively engage recipients
• Ability to work with culturally and linguistically diverse communities & individuals

Role Requirements

• Current minimum P1 "C" class Queensland driver’s licence
• Currently registered, roadworthy, and fully comprehensive insured vehicle
• First Aid and CPR certificates (ability to obtain)
• Positive Notice Working with Children (blue card) (ability to obtain)
• NDIS Worker Screening Clearance (ability to obtain)
• NDIS Worker Orientation Module 'Quality, Safety & You'

About the offer

The Support Coordinator is a Casualposition based in Townsville

We offer a range of benefits including:

• Casual Hourly rate range of $45.28 - $58.38 + super
• Up to $15,900 FBT salary packaging benefits
• Access to fitness passport
• Flexible working arrangements
• Career pathways and opportunities for development
• Employee Assistance Program offering confidential counselling support for employees

If you would like more information, please contact Human Resources on 44530100 or ************@selectability.com.au

About us

selectability is a not-for-profit charity with a primary focus of improvingmental wellbeing and contributing to suicide prevention across regionalQueensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website.