Level 2 Support Coordinator

No Limits Support; Dural; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Training and development opportunities

Job summary

No Limits Support is seeking an experienced Level 2 Support Coordinator to join our growing team. This full-time role (38 hours per week) offers hybrid work in the office and from home with initial training in the office.

You will empower NDIS participants, build relationships, and help participants understand and implement their plans. Key duties include coordinating services, advocating for participant choice and independence, maintaining records, and working with internal and external

Qualifications

• Minimum one year experience working as a support Coordinator within the NDIS.

Responsibilities

• Provide Level 2 Support Coordination services to NDIS participants.
• Assist participants to understand and implement their NDIS plans.
• Build participant capacity to coordinate and manage their own supports.
• Develop and maintain strong relationships with participants, families, providers and key stakeholders.
• Coordinate services and resolve barriers to accessing supports.
• Advocate for participants while promoting choice, control and independence.
• Maintain accurate case notes, reports and participant records.
• Monitor participant progress towards goals and support positive outcomes.
• Work collaboratively with internal staff and external service providers.

Skills

NDIS knowledge

Communication skills

Organisational skills

Relationship-building

Independent work

Time management

Job description

No Limits Support is seeking an experienced and motivated Level 2 Support Coordinator to join our growing team. This is an excellent opportunity for someone who is passionate about empowering NDIS participants, building strong professional relationships, and making a genuine difference in people's lives.

When You'll Work

This is a full-time position (38 hours per week) with flexible working arrangements.

The role is hybrid working in the office and from home with initial training being within the office, with flexibility to attend participant meetings and community appointments as required.

About the Role

• Provide Level 2 Support Coordination services to NDIS participants

• Assist participants to understand and implement their NDIS plans

• Build participant capacity to coordinate and manage their own supports

• Develop and maintain strong relationships with participants, families, providers and key stakeholders

• Coordinate services and resolve barriers to accessing supports

• Advocate for participants while promoting choice, control and independence

• Maintain accurate case notes, reports and participant records

• Monitor participant progress towards goals and support positive outcomes

• Work collaboratively with internal staff and external service providers

About You

• Minimum one year experience working as a support Coordinator within the NDIS

• Strong understanding of the NDIS, relevant legislation and operational guidelines

• Excellent organisational and time management skills

• Exceptional communication, writing and relationship-building abilities

• Ability to work independently while managing a varied caseload

• Commitment to person-centred and strengths-based practice

• Ability to work independently

• Current Driver's Licence and reliable vehicle

• NDIS Worker Screening Check

• Working with Children Check (or willingness to obtain)

About Us

At NLS, we're proud of our team. Every staff member has the opportunity to make a direct impact while being part of a culture that values creativity, respect, collaboration and personal growth.

We intentionally hire people with diverse interests, personalities and strengths because we believe great outcomes begin with genuine connection. Our focus is on delivering high-quality, person-centred support while fostering an environment where our team members feel valued, supported and empowered.

What We Offer

• Full-time position (38 hours per week)

• Work-from-home flexibility

• Supportive and responsive management

• Opportunities for ongoing training and professional development

• A collaborative and values-driven team culture

• The opportunity to make a meaningful difference in the lives of NDIS participants every day