Support Coordinator - Part Time

Comfort N Care Support Qld Pty Ltd; Toowoomba Regional; On-site; AUD 57,000 - 81,000; Part time

Benefits offered by this job

Competitive pay

Work-life balance

Paid leave

Great location

Brand-new service

Supportive team

Your ideas matter

Job summary

Comfort N Care Support Qld Pty Ltd in Toowoomba City, QLD invites applications for a Part-time Support Coordinator role under the NDIS program. This permanent position offers 15–20 hours per week with paid leave entitlements and competitive hourly pay aligned with the SCHADS Award.

As a Support Coordinator you will guide participants through their plans, connect them with services and advocate for choice and control, while building strong relationships with families and providers.

Qualifications

• Experience in NDIS Support Coordination or equivalent role.
• Understanding of participant choice, control and person-centred practice.
• Ability to manage a caseload and work with diverse stakeholders.

Responsibilities

• Build meaningful relationships with participants, families and providers.
• Help participants understand and implement their NDIS plans.
• Connect participants with suitable services and supports.
• Monitor budgets, service delivery and participant goals.
• Coordinate services, problem-solve and advocate for participant choice.
• Maintain accurate case notes and documentation.
• Work collaboratively while managing your own caseload.

Skills

NDIS Coordination

Caseload management

Participant-centered practice

Stakeholder communication

Team collaboration

Organised

Job description

Comfort N Care Support Qld Pty Ltd – Toowoomba QLD

Comfort N Care Support | Toowoomba City, QLD

$50+ per hour (SCHADS Award)

15–20 hours per week | Permanent Part-Time

Paid Annual Leave & Personal/Sick Leave

Toowoomba City Location

SUPPORT COORDINATOR WANTED!

New Service. Fresh Opportunities. Great Team.

BIG NEWS! WE'RE GROWING!

Comfort N Care Support is excited to announce that we're expanding our services to include NDIS Support Coordination!

And with this exciting new chapter comes an opportunity for someone pretty special to join our team.

We're on the hunt for a passionate, organised and genuinely people-focused Support Coordinator who knows their way around the NDIS and loves making a real difference in people's lives.

We're not looking for someone who simply ticks boxes. We want someone who builds relationships, thinks outside the square, advocates fiercely for participants and genuinely cares about achieving great outcomes.

What's in it for YOU?

Let's talk about the good stuff!

• Competitive pay: $50+ per hour, aligned with the SCHADS Award and your experience.
• Work-life balance: 15–20 hours per week. Because life outside work matters too!
• Paid leave: Enjoy annual leave and paid personal/sick leave as a permanent part‑time employee.
• Great location: Based in our Toowoomba City office.
• An exciting opportunity: Be part of establishing and growing our brand‑new Support Coordination service.
• A supportive team: Work alongside a down‑to‑earth team that genuinely cares about the people we support.
• Your ideas matter: We welcome initiative, fresh thinking and people who aren't afraid to suggest a better way of doing things.

What will you be doing?

You’ll be helping NDIS participants navigate their plans, connect with the right services and make the most of their funding.

Your days will include:

• Building meaningful relationships with participants, families and stakeholders.
• Helping participants understand and implement their NDIS plans.
• Connecting participants with suitable providers and community supports.
• Monitoring budgets, service delivery and participant goals.
• Coordinating services, problem‑solving and advocating for participant choice and control.
• Maintaining accurate case notes, reports and documentation.
• Working collaboratively with our team while managing your own caseload.

Are YOU our kind of person?

We're hoping to find someone who:

• Has previous experience in NDIS Support Coordination and a sound understanding of the NDIS.
• Understands participant choice, control and person‑centred practice.
• Is organised, proactive and comfortable managing a caseload.
• Communicates confidently with participants, families, providers and other stakeholders.
• Can work independently but enjoys being part of a team.
• Has a good sense of humour, a positive attitude and genuinely enjoys helping people.

Most importantly, we want someone who cares about the person, not just the plan.

A little about us

At Comfort N Care Support, we’re all about providing genuine, person‑centred disability support.

We’re a locally operated NDIS support provider with a strong commitment to building meaningful relationships, delivering quality supports and treating people with dignity and respect.

As we introduce Support Coordination to our services, we’re looking for the right person to help us build something we’re really proud of.

Ready for your next chapter?

If you’re an experienced Support Coordinator looking for a fresh opportunity, fantastic hourly rate, great work‑life balance and the chance to be part of something exciting, we’d love to hear from you!

Come grow with Comfort N Care Support!

Employment conditions and classification will be in accordance with the applicable SCHADS Award provisions.