Team Leader Investigations

Office of the Public Guardian QLD; Brisbane; On-site; AUD 100,000 - 140,000; Full time

Job summary

Office of the Public Guardian QLD – Brisbane QLD is seeking a Team Leader for investigations. You will supervise investigations, ensure legislative and policy compliance, and drive performance and delivery of investigations services across the team.

Key responsibilities include mentoring staff, reviewing investigations and reports, and presenting before tribunals. Travel across the state may be required, with overnight stays as needed.

Qualifications

• Certificate IV or Diploma in Government Investigations or related degrees.
• Desirable: 2+ years of complex investigations experience.
• Desirable: experience in leading a team.

Responsibilities

• Manage and supervise a team of investigators by providing mentoring, direction and specialist advice on complex allegations.
• Oversee and review conduct of investigations regarding abuse, neglect, exploitation; and adequacy of decision‑making arrangements for adults with impaired capacity.
• Oversee preparation and review of investigation reports and recommendations, including making protective actions.
• Appear before tribunals/courts as required.
• Provide high level advice to investigators, attorneys, administrators and informal decision makers.
• Negotiate sensitive and high conflict matters to reach informal and formal outcomes.
• Deliver best practice investigations through continuous improvement, planning, and policy development.

Skills

Mentoring

Leadership

Stakeholder engagement

Education

Certificate IV or Diploma in Government Investigations

Job description

Office of the Public Guardian QLD – Brisbane QLD

As the Team Leader, you will apply knowledge and experience when supervising OPG investigations, ensuring their legislative, policy and practice compliance. You will manage the team’s operational activities and performance to achieve the effective delivery of investigations services.

Our Workplace

The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decisionmaking capacity, and children and young people in the child protection system and other visitable sites.

Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity

Your Key Responsibilities:

• Manage and supervise a team of investigators by providing mentoring, direction and specialist advice on complex allegations.
• Oversee and review the conduct of investigations regarding allegations of abuse, neglect, exploitation; and the appropriateness and/or the adequacy of decision‑making arrangements of adults with impaired decision‑making capacity.
• Oversee and review the preparation and review of investigation reports and recommendations, including making recommendations to take protective actions.
• Appear before the Queensland Civil and Administrative Tribunal or other relevant tribunals/courts, as required.
• Provide high level advice to investigators, attorneys, administrators and informal decision makers on the responsibilities of decision makers for adults with impaired decision‑making capacity.
• Negotiate sensitive and high conflict matters to reach informal and formal outcomes.
• Deliver best practice investigations through continuous improvement, planning, performance management and the design and development of investigations policy, guidelines and procedures that promotes the Public Guardian's functions and strategic and operational goals.
• Establish and maintain positive relationships with all stakeholders and team members, contributing to a multi‑disciplinary workplace that behaves in an ethical, respectful and culturally sensitive manner.

Qualifications and Conditions:

• You must possess a C class driver's licence. The role requires travel throughout the State, including overnight stays, where necessary.
• A Certificate IV or Diploma in Government Investigations, or tertiary qualifications relating to investigations, social, health, behavioural sciences or related disciplines is desirable. A minimum of 2 years relevant experience in conducting complex investigations is desirable.
• Relevant experience in leading a team is highly desirable.

Applications to remain current for 12 months.

Job Ad Reference: QLD/705403/26