Team Leader Investigations

Queensland Government; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Queensland Government seeks a Team Leader to supervise OPG investigations, ensuring compliance with legislation, policy and practice. You will manage operational activities and performance to deliver effective investigations services.

You will lead a team of investigators, oversee complex cases, and contribute to continuous improvement of policies and procedures while engaging with tribunals and stakeholders across Queensland.

Qualifications

• C class driver’s licence required and travel across the state (including overnight stays).
• Minimum 2 years relevant experience in conducting complex investigations desirable.

Responsibilities

• Supervise and mentor a team of investigators with guidance on complex allegations.
• Oversee investigations regarding abuse, neglect, exploitation and decision‑making capacity concerns.
• Review investigation reports and recommendations, including protective action considerations.
• Represent the unit in tribunals/courts as required.
• Provide high level advice to investigators and decision makers on responsibilities for adults with impaired decision making.
• Negotiate sensitive matters to achieve informal/formal outcomes.
• Drive continuous improvement in investigations policy, guidelines and procedures.
• Maintain positive relationships with stakeholders in a multi‑disciplinary workplace.

Skills

Team leadership

Education

Certificate IV or Diploma in Government Investigations

Tertiary qualifications in investigations/social/health/behavioural sciences

Job description

As the Team Leader, you will apply knowledge and experience when supervising OPG investigations, ensuring their legislative, policy and practice compliance. You will manage the team's operational activities and performance to achieve the effective delivery of investigations services.

Our Workplace

The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decisionmaking capacity, and children and young people in the child protection system and other visitable sites. Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity.

Your Key Responsibilities

• Manage and supervise a team of investigators by providing mentoring, direction and specialist advice on complex allegations.
• Oversee and review the conduct of investigations regarding allegations of abuse, neglect, exploitation; and the appropriateness and/or the adequacy of decision-making arrangements of adults with impaired decision‑making capacity.
• Oversee and review the preparation and review of investigation reports and recommendations, including making recommendations to take protective actions.
• Appear before the Queensland Civil and Administrative Tribunal or other relevant tribunals/courts, as required.
• Provide high level advice to investigators, attorneys, administrators and informal decision makers on the responsibilities of decision makers for adults with impaired decision‑making capacity.
• Negotiate sensitive and high conflict matters to reach informal and formal outcomes.
• Deliver best practice investigations through continuous improvement, planning, performance management and the design and development of investigations policy, guidelines and procedures that promotes the Public Guardian's functions and strategic and operational goals.
• Establish and maintain positive relationships with all stakeholders and team members, contributing to a multi-disciplinary workplace that behaves in an ethical, respectful and culturally sensitive manner.

Qualifications And Conditions

• You must possess a C class driver's licence. The role requires travel throughout the State, including overnight stays, where necessary.
• A Certificate IV or Diploma in Government Investigations, or tertiary qualifications relating to investigations, social, health, behavioural sciences or related disciplines is desirable. A minimum of 2 years relevant experience in conducting complex investigations is desirable.
• Relevant experience in leading a team is highly desirable.

Applications to remain current for 12 months.

Job Ad Reference: QLD/705403/26

Closing Date: Wednesday, 11 th November 2026

Occupational group: Justice & Legal