Investigations Team Lead – Guardianship & Protection

Queensland Government; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Queensland Government seeks a Team Leader to supervise OPG investigations, ensuring compliance with legislation, policy and practice. You will manage operational activities and performance to deliver effective investigations services.

You will lead a team of investigators, oversee complex cases, and contribute to continuous improvement of policies and procedures while engaging with tribunals and stakeholders across Queensland.

Qualifications

• C class driver’s licence required and travel across the state (including overnight stays).
• Minimum 2 years relevant experience in conducting complex investigations desirable.

Responsibilities

• Supervise and mentor a team of investigators with guidance on complex allegations.
• Oversee investigations regarding abuse, neglect, exploitation and decision‑making capacity concerns.
• Review investigation reports and recommendations, including protective action considerations.
• Represent the unit in tribunals/courts as required.
• Provide high level advice to investigators and decision makers on responsibilities for adults with impaired decision making.
• Negotiate sensitive matters to achieve informal/formal outcomes.
• Drive continuous improvement in investigations policy, guidelines and procedures.
• Maintain positive relationships with stakeholders in a multi‑disciplinary workplace.

Skills

Team leadership

Education

Certificate IV or Diploma in Government Investigations

Tertiary qualifications in investigations/social/health/behavioural sciences

Job description

Queensland Government seeks a Team Leader to supervise OPG investigations, ensuring compliance with legislation, policy and practice. You will manage operational activities and performance to deliver effective investigations services.

You will lead a team of investigators, oversee complex cases, and contribute to continuous improvement of policies and procedures while engaging with tribunals and stakeholders across Queensland.