Team Leader

Mecwacare; City of Melbourne; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Meals card up to $2,700

Discounted Medibank Health Insurance

Career progression opportunities

Board scholarships and employee awards

Employee Assistance Program

Job summary

Mecwacare, a leading not-for-profit in Victoria, seeks an organised, solutions-focused leader to enhance rostering accuracy and service delivery across residential, community and in-home care. You will coordinate staff, services and clients with a focus on continuous improvement and stakeholder collaboration.

Join a values-based organisation serving Victorians for 65+ years, delivering nursing and support services, while building trusted relationships with internal and external partners.

Qualifications

• Advanced rostering capability including block rostering and rostering in advance.
• Experience in coordinating staff, services and clients.

Skills

Advanced rostering capability

Customer service mindset

Problem-solving and analytical skills

Continuous improvement

Workforce development

Initiative and accountability

Stakeholder relationship building

Investigations and reporting

Microsoft Office

Carelink+

Tools

Microsoft Office

Carelink+

Job description

• Advanced rostering capability—including block rostering and rostering in advance—and the confidence to coordinate staff, services and clients.
• A strong customer service mindset and the ability to resolve issues constructively.
• High-level problem-solving, investigation and analytical skills.
• A track record of improving team performance through continuous improvement.
• The ability to identify and support workforce development opportunities.
• Initiative, attention to detail and personal accountability.
• The ability to build trusted professional relationships with a broad range of internal and external stakeholders.
• Experience conducting investigations and preparing reports.
• Confidence using the Microsoft Office suite.
• Previous experience with Carelink+.

What you will bring

• Advanced rostering capability—including block rostering and rostering in advance—and the confidence to coordinate staff, services and clients.
• A strong customer service mindset and the ability to resolve issues constructively.
• High-level problem-solving, investigation and analytical skills.
• A track record of improving team performance through continuous improvement.
• The ability to identify and support workforce development opportunities.
• Initiative, attention to detail and personal accountability.
• The ability to build trusted professional relationships with a broad range of internal and external stakeholders.
• Experience conducting investigations and preparing reports.
• Confidence using the Microsoft Office suite.
• Previous experience with Carelink+.

Even better if you have

• Experience in a similar role.
• Knowledge of, and experience in, the Community Care sector.
• Knowledge of CHSP and HACC guidelines, and the My Aged Care Portal.

What is in it for you?

• Build your skills through training and development opportunities.
• Make the most of full salary packaging of up to $15,900, plus a meals card of up to $2,700.
• Access to discounted Medibank Health Insurance
• Explore genuine career progression opportunities.
• Be recognised through Board scholarships and employee awards.
• Access confidential support through our Employee Assistance Program.

Why work for us? Be part of work that truly makes a meaningful difference.

mecwacareis a leading not-for-profit organisation that has been supporting Victorians for more than 65+ years. We are a values-based, care-driven organisation that provides residential, community and in-home nursing, care and support services for the elderly and people living with a disability. mecwacare supports more than 20,000 people each week across greater Melbourne and regional Victoria. We are a rapidly growing organisation with a diverse workforce of more than 4000 employees and 500 volunteers, representing 89 nationalities and speaking 100 languages.

We strongly encourage applications from individuals of all ages, genders, abilities, cultural and linguisticbackgrounds, as well as Aboriginal and Torres Strait Islanders.

All successful candidates must possess or be willing to undergo and pass a National Police Check and other relevant checks.

Ready to make your next move count?

If you are an organised, solutions-focused leader who enjoys bringing out the best in people and improving service delivery, we would love to hear from you.