Team Assistant/Client Service Administrator

Bentley; Brisbane; Sur place; AUD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Excellent salary package

Staff training & development

Social functions & events

Strong staff retention history

Values-driven firm

Résumé du poste

Bentley is seeking a Team Assistant/Client Service Administrator for our Brisbane client, a public practice accounting firm. The role covers diverse admin duties, client liaison, and support for accountants in a busy practice.

The successful candidate will manage documents, correspondence, and onboarding while interacting with clients and regulatory bodies as needed.

Qualifications

• Minimum 3 years in a similar role.
• Excellent communication skills required.
• Experience with Xero, XPM and FYI Docs is essential.

Responsabilités

• Provide support to a team of Accountants.
• Prepare documents on behalf of Accountants.
• Prepare correspondence on behalf of Accountants.
• Deal directly with clients and assist them with queries.
• Liaise with the ATO.
• Liaise with ASIC.
• Onboard new clients.

Connaissances

Communication skills

Client service

Outils

Xero

XPM

FYI Docs

Description du poste

Team Assistant/Client Service Administrator

The Firm
Our client is a public practice accounting firm based in the southern suburbs of Brisbane with an outstanding reputation. They have a strong focus on ensuring their employees are valued and provide a working environment that makes people want to stay with them long term. With an extensive and loyal client base, they have a strong focus on providing exceptional service. If you are looking for your next career move, then this firm would be a great place to land!

About the Role

With continued growth and success, the firm is now looking for an experienced Client Service Administrator to join their team. This role is a varied and busy one encompassing all administration duties required within an accounting firm including:

• Providing support to a team of Accountants
• Preparation of documents on behalf of Accountants
• Preparation of correspondence on behalf of Accountants
• Dealing directly with clients and assisting them with queries
• Liaising with the ATO
• Liaising with ASIC
• Onboarding of new clients

Requisite Skills & Experience

Previous experience within a similar role is necessary (minimum 3 years) along with excellentcommunications skills. It is also essential you have the following software system experience:

• Xero
• XPM
• FYI Docs

Benefits to You

This is a role that will provide you with multiple benefits! You will receive:

• Excellent salary package
• Continued staff training and development
• Opportunity to enjoy social functions and events with the team
• Opportunity to join a firm with a strong history of retaining staff
• Opportunity to join a firm that truly values their staff