Client Service Administrator

Bentley; Sunshine Coast Regional; Vor Ort; AUD 50.000 - 65.000; Vollzeit

Zusammenfassung

Bentley, a boutique accounting firm on the Sunshine Coast, is seeking a Client Service Administrator to join their team. This pivotal role provides essential support to a group of Accountants and ensures smooth daily operations in a busy firm.

You will liaise with the ATO and ASIC, handle client queries, prepare correspondence and documents, manage calendars, invoicing and lodgments, and help maintain client and practice databases with a proactive, professional approach.

Qualifikationen

• Experience in a similar CSA/administration role, preferably in accounting.
• Strong communication and organisational skills.
• Ability to manage multiple tasks and deadlines.

Aufgaben

• Liaise with the ATO.
• Liaise with ASIC & undertake corporate compliance duties.
• Deal directly with clients to assist with queries.
• Prepare correspondence and documents.
• Manage workflow and deadlines.
• Maintain database.
• Invoicing.
• Assist with lodgments.
• Calendar management.

Kenntnisse

Team player

Communication skills

Proactive

Multitasking

Professionalism

Tools

Xero

Jobbeschreibung

About the Firm:

Our client is a boutique accounting firm based centrally on the Sunshine Coast. They offer exceptional work/life balance for staff as well as a supportive team environment. This is the perfect environment for anyone who is looking for a firm offering exceptional working conditions! Due to growth, they are now seeking a Client Service Administrator to join their team.

About the Role:

This position is a pivotal one providing support to a team of Accountants. You will be the one who keeps everything running smoothly in the team! You will be undertaking a full function CSA role which includes:

• Liaising with the ATO
• Liaising with ASIC & undertaking corporate compliance duties
• Dealing directly with clients to assist with queries
• Preparation of correspondence
• Preparation of documents
• Managing workflow & deadlines
• Maintaining database
• Invoicing
• Assisting with lodgments
• Calendar management

About You:

You will have experience in a similar role, ideally within an accounting firm. You will also bring:

• Great energy to a team
• Professionalism & excellent communication skills
• A proactive approach to your work
• An ability to juggle competing tasks
• A knowledge of Xero is ideal