Systems Training Architect for ERP, HRIS & CRM

NEX Building Group Pty Ltd; Sydney; On-site; AUD 130,000 - 180,000; Full time

Benefits offered by this job

Income protection insurance

Purchased leave

Paid Parental leave

Employee discounts

Professional development

Job summary

NEX Building Group Pty Ltd in Sydney is seeking a Systems Training Manager to lead the design, implementation and ongoing management of training for our enterprise systems including ERP, HRIS and CRM. You will collaborate with SMEs and vendors to deliver content that enables effective system use across the business.

You will drive a blended learning program, support onboarding, and report on training outcomes to improve performance.

Qualifications

• Experience designing and delivering system training programs for enterprise applications.
• Knowledge of adult learning principles and digital learning tools.
• Experience with one or more IT domains (ERP/HRIS/CRM) and blended training delivery.

Responsibilities

• Develop a comprehensive systems training strategy aligned with system implementations and business objectives.
• Collaborate with vendors and SMEs to author content for training programs.
• Create multi-modal training materials: guides, e-learning, videos, job aids.
• Lead in-person and virtual workshops and webinars.
• Build training for new starter inductions and onboarding.
• Report monthly on completions and training effectiveness.

Skills

Training design

System training

Adult learning

Blended delivery

Education

Degree in HR/IT/Education

Certificate IV in Training & Assessment

Tools

ERP

HRIS

CRM

Analytics

Security

Job description

NEX Building Group Pty Ltd in Sydney is seeking a Systems Training Manager to lead the design, implementation and ongoing management of training for our enterprise systems including ERP, HRIS and CRM. You will collaborate with SMEs and vendors to deliver content that enables effective system use across the business.

You will drive a blended learning program, support onboarding, and report on training outcomes to improve performance.