Systems Training Manager

NEX Building Group Pty Ltd; Sydney; On-site; AUD 130,000 - 180,000; Full time

Benefits offered by this job

Income protection insurance

Purchased leave

Paid Parental leave

Employee discounts

Professional development

Job summary

NEX Building Group Pty Ltd in Sydney is seeking a Systems Training Manager to lead the design, implementation and ongoing management of training for our enterprise systems including ERP, HRIS and CRM. You will collaborate with SMEs and vendors to deliver content that enables effective system use across the business.

You will drive a blended learning program, support onboarding, and report on training outcomes to improve performance.

Qualifications

• Experience designing and delivering system training programs for enterprise applications.
• Knowledge of adult learning principles and digital learning tools.
• Experience with one or more IT domains (ERP/HRIS/CRM) and blended training delivery.

Responsibilities

• Develop a comprehensive systems training strategy aligned with system implementations and business objectives.
• Collaborate with vendors and SMEs to author content for training programs.
• Create multi-modal training materials: guides, e-learning, videos, job aids.
• Lead in-person and virtual workshops and webinars.
• Build training for new starter inductions and onboarding.
• Report monthly on completions and training effectiveness.

Skills

Training design

System training

Adult learning

Blended delivery

Education

Degree in HR/IT/Education

Certificate IV in Training & Assessment

Tools

ERP

HRIS

CRM

Analytics

Security

Job description

Systems Training Manager

• Join NEX, setting a new standard in quality, residential housing and building better futures
• Empower our employees to amplify their capability with effective system training
• Norwest location

The NEX Building Group is a diverse and expanding organisation with over 1,300 passionate employees. Our purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group. Our iconic brands include McDonald Jones, MOJO Homes, Weeks Homes, Wilson Homes, Arden Homes Brighton Homes and Supaloc Steel Frames. From architecturally designed first homes and multi-residential projects to luxurious residences and investment properties, our brands strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do along the way. Building new homes and better futures for Australians is a true honour and so rewarding.

Our perks and benefits

• Discount on building a home with any of our building brands (after qualifying period)
• Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
• Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
• AIA Vitality health and wellbeing program
• A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
• Employee assistance program to support your mental, financial and physical wellbeing
• A huge catalogue of online learning and ongoing professional development programs
• NAWIC and HIA corporate membership
• Attractive remuneration
• And so much more!

About the opportunity

The Systems Training Manager works closely with system SMEs, reports to the Group OD Manager and is part of the NEX L&D team. The key focus of this role designing, implementing, and managing training programs that ensure employees can effectively use our enterprise systems including ERP, HRIS, CRM, FMS, BIM and other business applications. More specifically, you will:

• Develop a comprehensive systems training strategy aligned with system implementation and business objectives
• Engage with system vendors and internal subject matter experts (on D365, Businesscraft, Onsite Companion etc.), leveraging the full range of features and capabilities, to author content for system training programs
• Collaborate upfront with project teams during development and implementation
• Identify training needs through stakeholder consultation and system usage analysis
• Create multi modal training materials (guides, e-learning modules, videos, job aids)
• Ensure content is clear, user-friendly, and tailored to different user groups
• Facilitate in person and virtual training workshops and webinars
• Build systems training for new starter inductions
• Report monthly on completions and training effectiveness

About you

You will share a passion for our purpose and be aligned to our core values; better together, be accountable, people matter and think bigger. In addition, you will have:

• Degree in HR, IT, Education, or related field.
• Experience in training, instructional design, or system implementation
• Knowledge of adult learning principles and digital learning tools
• Certificate IV in Training & Assessment (ideally)
• Experience with one or more preferred IT domains (ERP, HRIS, CRM, Analytics, Security)
• Strong eye for design, making complex training concepts come alive in a blended educational delivery model
• A commitment to working as one team
• Model the organisation’s values
• Embrace diversity and create inclusive teams
• Approach all processes with a continuous improvement mindset

Interested?

The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical.