Senior ESM Learning Developer - SAP Enable Now (Sydney)

Ayan Infotech; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

AYAN InfoTech in Sydney is seeking an experienced ESM Learning Developer to design, develop, and maintain learning solutions that support Enterprise Service Management adoption. You will partner with SMEs, Change Team, project teams, and business stakeholders to create engaging training materials and capability uplift initiatives.

The role requires strong instructional design skills, experience with SAP Enable Now, LMS and Microsoft 365 tools, plus the ability to deliver at scale.

Qualifications

• Experience with SAP Enable Now for learning content development.
• Proficiency in Microsoft 365 tools and Learning Management Systems (LMS).
• Strong instructional design and adult learning knowledge.
• Experience developing digital learning solutions for large-scale transformation programs.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Understand Learning Needs Analysis (LNA) and validate capability gaps.
• Develop eLearning, simulations, product videos (with voice over), QRGs, work instructions, and facilitator guides.
• Design role-based learning pathways and training plans.
• Support Train-the-Trainer, UAT, go-live, and post-go-live learning activities.
• Collaborate with stakeholders and SMEs to validate learning content.
• Maintain and continuously improve learning assets and knowledge resources.
• Desirable: Experience with ServiceNow and Enterprise Service Management processes.

Skills

Stakeholder engagement

Instructional design

Adult learning

Content development

Tools

SAP Enable Now

Clipchamp

WalkMe Learning

ServiceNow

LMS

Microsoft 365

Job description

AYAN InfoTech in Sydney is seeking an experienced ESM Learning Developer to design, develop, and maintain learning solutions that support Enterprise Service Management adoption. You will partner with SMEs, Change Team, project teams, and business stakeholders to create engaging training materials and capability uplift initiatives.

The role requires strong instructional design skills, experience with SAP Enable Now, LMS and Microsoft 365 tools, plus the ability to deliver at scale.