Systems & Data Administrator

Rugby World Cup Limited; Sydney; Híbrido; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

CBD location

Wellbeing initiatives

Lunch & Learn sessions

On-site showers

Descripción de la vacante

Rugby World Cup Limited in Sydney is seeking a Systems & Data Administrator - TMS to support the Tournament Management System across accreditation, accommodation, transport, workforce, media and reporting. Based in the Sydney CBD, you will collaborate with World Rugby and technology partners to ensure governance, data integrity and operational readiness.

This fixed-term contract (Feb 2027–Nov 2027) offers exposure to enterprise platforms, change control, and automation opportunities within a

Formación

• Minimum 2 years' experience in systems administration, data administration, information management, configuration control, or records management.
• Strong data quality and reference data understanding in SaaS/enterprise apps.
• Experience maintaining controlled documentation and governance artifacts with accuracy.

Responsabilidades

• Assist in tracking administration and maintenance of the Tournament Management System (TMS) including user access, roles and reporting structures.
• Maintain controlled documentation with version history, ownership, process maps, and training materials.
• Support data management activities: preparation, imports, validation, mapping, QA and reference data standards.
• Coordinate configuration governance with registers, approvals and release records.
• Maintain governance and delivery records across Smartsheet, WeTrack, Jira, SharePoint and MS 365.
• Support testing, UAT, training and go-live materials for operational readiness.
• Drive process improvement using AI and automation while maintaining privacy and data integrity.

Conocimientos

Data administration

Documentation

Stakeholder engagement

Attention to detail

Communication

Educación

Bachelor's degree in IT / Computer Science

Herramientas

Microsoft 365

SharePoint

Smartsheet

WeTrack

Jira

Power BI

Descripción del empleo

Closing date for applications is 4th November 2026

Full-time Fixed Term Contract starting February 2027 until November 2027
Location: Sydney (Gadigal), Australia

Rugby World Cup Australia (RWCA) is proud to deliver one of the world's most iconic sporting events — Men's Rugby World Cup 2027. More than a tournament, it's a celebration of Rugby's spirit, Australia's culture, and the power of sport to unite and inspire communities around the world.

Rugby World Cup Australia 2027 is seeking a highly organised and motivated Systems & Data Administrator - TMS to play a key role in the delivery of one of the world's largest sporting events. Based in our Sydney CBD office and reporting to the TMS Service Manager within the Tournament Technology Services team, you will support the administration and ongoing support of the Tournament Management System (TMS), a suite of critical applications that underpin tournament operations including accreditation, accommodation, transport, workforce, media and reporting. This is an exciting opportunity for an early-career systems professional to gain hands-on experience with enterprise technology platforms while contributing to the planning and delivery of a global sporting event.

Working closely with World Rugby, WIZ-Team, technology partners and stakeholders across multiple Functional Areas, you will help ensure data, documentation, system configurations and reporting structures are accurate, controlled and operationally ready. The role is responsible for supporting system administration, document control, governance, testing, change management and operational readiness activities, while helping drive smarter ways of working through AI and automation tools. Success in this position will come from your attention to detail, ability to manage multiple priorities, strong stakeholder engagement skills and passion for delivering high-quality outcomes in a fast-paced and dynamic event environment.

Key responsibilities include but are not limited to:

• Assist in tracking the administration and maintenance of the Tournament Management System (TMS), including user access, roles, permissions, reference data, communication templates and reporting structures across multiple tournament applications.
• Assist in the administering and maintaining controlled documentation, ensuring version history, document ownership, process maps, user guides, training materials, decision logs and operational artefacts remain accurate, accessible and audit-ready.
• Support Functional Areas with data management activities, including data preparation, imports, validation, mapping, quality assurance and ongoing maintenance of data standards, naming conventions and reference data.
• Coordinate configuration governance and change control processes by maintaining configuration registers, approvals, release records and traceability between pre-production and production environments.
• Maintain governance, reporting and delivery records across platforms including Smartsheet, WeTrack, Jira, SharePoint and Microsoft 365, producing status updates and evidence to support readiness reviews, audits and key decision-making.
• Support testing, user acceptance testing (UAT), training and operational readiness activities by administering test scenarios, defect logs, sign-off documentation, onboarding resources and go-live preparation materials.
• Drive process improvement through the responsible use of AI and automation tools, developing reusable templates, prompts and workflows that enhance document control, reporting, knowledge management and team efficiency while ensuring privacy, governance and quality standards are maintained.

Qualifications & Experience

• Minimum 2 years' experience in systems administration, data administration, information management, configuration control, records management or a similar technology-focused operational role.
• Strong understanding of data quality, data structures, reference data, reporting processes and controlled change management within SaaS, technology or enterprise application environments.
• Experience maintaining controlled documentation, registers, process materials, governance records, evidence repositories and version-controlled artefacts with a high level of accuracy and attention to detail.
• Proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, Teams and SharePoint; experience with Smartsheet, WeTrack, Jira, Power BI or similar workflow and reporting platforms will be highly regarded.
• Demonstrated knowledge of system configuration, testing, UAT, issue tracking, training content development and production release processes, supporting operational readiness and continuous improvement.
• Practical understanding of AI tools, automation platforms and prompting techniques, with the ability to apply them responsibly while maintaining privacy, security, access control and data integrity standards.
• Excellent communication and stakeholder engagement skills, with the ability to build effective relationships across business users, vendors and technology teams, work independently in a fast-paced environment and translate technical concepts into clear operational guidance.
• Flexibility to travel and work outside of standard business hours to support the successful delivery of the tournament.

We offer:

• Fixed-term contract offering unique exposure to the delivery of a world-class sporting event.
• Flexible ways of working: Enjoy a hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full-time in the office as tournament delivery approaches.
• Prime CBD location: Work from our modern Sydney headquarters opposite Hyde Park, just a short walk from Town Hall Station and surrounded by great cafés, restaurants and public transport options.
• Wellbeing matters: Access weekly fresh fruit, wellbeing initiatives and regular Lunch & Learn sessions designed to support your personal and professional growth.
• Locker room ready: Take advantage of on-site showers, fresh towels and premium Dyson hair tools to help you refresh and recharge throughout the day.
• A connected team culture: Join a collaborative and social workplace with regular team events, celebrations and weekly catch-ups that recognise success and foster connection.
• Be part of something extraordinary: Play a key role in delivering the Men's Rugby World Cup 2027, one of the world's largest sporting events, and help create a lasting legacy for rugby in Australia.

Australia's hosting of the Rugby World Cup is a once-in-a-generation opportunity to grow the game, celebrate our people and culture, and deliver lasting social and economic impact. At the heart of our mission is diversity, inclusion, and legacy ensuring Rugby's growth benefits all and inspires a new generation of players, fans, and communities. Join us in shaping an unforgettable celebration of Rugby, culture, and community.

Rugby World Cup Australia is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background and are happy to provide reasonable accommodations during the recruitment process. We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.