Medical Services Coordinator

Rugby World Cup Australia 2027; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

CBD location

Wellbeing initiatives

Lunch & Learn sessions

Job summary

Rugby World Cup Australia 2027 is seeking a highly organised Medical Services Coordinator to join our Sydney team. You will support planning and delivery of medical services across RWCA 2027, coordinating workforce administration, accreditation and compliance, while maintaining documentation and supplier management.

Reporting to Medical Services Manager, you will collaborate with doctors, allied health, teams and operations to ensure tournament readiness and smooth event delivery in a fast-paced

Qualifications

• 2 years’ experience in an administration, coordination or project support role.
• Exceptional organisational skills with experience maintaining records and documentation.
• Strong written and verbal communication, able to prepare reports and briefing materials.
• Advanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Experience supporting workforce administration, onboarding, accreditation or compliance processes.
• Proactive, adaptable and collaborative approach; able to work under pressure.
• Willingness to work outside standard hours and travel as required.
• Experience in healthcare, sports medicine or medical administration environments is advantageous.
• Experience supporting a major sporting event or large project with multiple stakeholders.

Responsibilities

• Coordinate and maintain Medical Services planning activities, including workplans and milestones.
• Support recruitment, onboarding, accreditation and compliance administration of medical personnel.
• Manage Medical Services communications, meetings, agendas and minutes.
• Prepare and maintain operational reports, manuals, policies and procedures.
• Coordinate workforce databases, rosters and information distribution.
• Assist with procurement, tracking and administration of medical equipment and supplier contracts.
• Support venue medical readiness, testing exercises, match-day operations and post-event reporting.

Skills

Administration

Coordination

MS Office

Stakeholder management

Documentation

Tools

Microsoft Office

Job description

Rugby World Cup Australia 2027 – Sydney NSW

Contract, Full time

Hybrid

Closing date for applications is midnight 27th October 2026

Full-time Fixed Term Contract starting February 2027 until November 2027Location: Sydney (Gadigal), Australia

Rugby World Cup Australia (RWCA) is proud to deliver one of the world’s most iconic sporting events — Men’s Rugby World Cup 2027. More than a tournament, it’s a celebration of Rugby’s spirit, Australia’s culture, and the power of sport to unite and inspire communities around the world.

Rugby World Cup Australia is seeking a highly organisedMedical Services Coordinator to join our team in Sydney CBD. Reporting to the Medical Services Manager, you will support the planning and delivery of medical services across Rugby World Cup 2027, coordinating workforce administration, accreditation and compliance activities, maintaining operational documentation, and assisting with supplier and equipment management. You will work closely with doctors, allied health professionals, Medical Advisory Group members, Participating Teams, Team Services, Venue Operations, City Operations, contractors and suppliers to support tournament readiness and successful event delivery.

Acting as a central coordination point for Medical Services, you will help ensure the people delivering care have the information, resources and support required to operate effectively. Combining detailed planning with hands‑on operational involvement, this role is suited to a proactive coordinator who thrives in a fast‑paced environment, enjoys working with diverse stakeholders and is excited by the opportunity to contribute to one of the world's premier sporting events. This role offers valuable exposure to both major event operations and healthcare administration within a global tournament setting.

Key responsibilities include but are not limited to:

• Coordinate and maintain Medical Services planning activities, including workplans, action registers, operational trackers, meeting schedules and key project milestones to support tournament readiness.
• Support the recruitment, onboarding, accreditation and compliance administration of medical personnel, ensuring workforce documentation, certifications, access requirements and records are accurately maintained.
• Manage Medical Services communications and stakeholder engagement, including coordinating meetings, preparing agendas and minutes, tracking actions, and supporting team doctor and Medical Advisory Group engagement activities.
• Prepare and maintain operational reports, presentations, briefings, medical manuals, policies, procedures and systems to support informed decision‑making and service delivery.
• Coordinate team submissions, workforce databases, rosters, contact lists and operational information distribution, ensuring stakeholders have access to accurate and timely information.
• Assist with the procurement, tracking and administration of medical equipment, consumables and supplier contracts, including quote requests, supplier communications and inventory management.
• Support venue medical readiness, testing exercises, match‑day operations and live tournament delivery, while monitoring risks, managing allocated projects and contributing to post‑event reporting and documentation.

Qualifications & Experience

• 2 years’ experience in an administration, coordination or project support role, with the ability to effectively manage competing priorities, deadlines and operational deliverables.
• Exceptional organisational skills and attention to detail, with experience maintaining accurate records, databases, workforce information, project trackers and documentation.
• Strong written and verbal communication skills, including the ability to prepare reports, presentations and briefing materials, while building effective relationships with a broad range of stakeholders.
• Advanced proficiency across Microsoft Office applications, particularly Excel, Word, Outlook and PowerPoint, with the ability to produce high‑quality documentation and planning materials.
• Experience supporting workforce administration, onboarding, accreditation, compliance processes or operational logistics within a fast‑paced and dynamic environment.
• Proven ability to handle confidential and sensitive information with professionalism, discretion and sound judgement.
• A proactive, adaptable and collaborative approach, with the ability to work under pressure, demonstrate initiative, solve problems effectively and contribute positively within a team environment.
• Flexible and adaptable approach, with the ability to work outside of standard business hours and travel as required.
• Experience within a healthcare, allied health, sports medicine, hospital or medical administration environment, with an understanding of healthcare processes and documentation.
• Previous experience supporting a major sporting event, large‑scale project or complex operational environment involving multiple stakeholders and competing priorities.
• Exposure to workforce coordination, accreditation, compliance requirements, procurement activities or project management systems, with an understanding of operational delivery in a regulated environment.

Why You’ll Love It Here

• Fixed‑term contract offering unique exposure to the delivery of a world‑class sporting event.
• Flexible ways of working: Enjoy a hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full‑time in the office as tournament delivery approaches.
• Prime CBD location: Work from our modern Sydney headquarters opposite Hyde Park, just a short walk from Town Hall Station and surrounded by great cafés, restaurants and public transport options.
• Wellbeing matters: Access weekly fresh fruit, wellbeing initiatives and regular Lunch & Learn sessions designed to support your personal and professional growth.
• Locker room ready: Take advantage of on‑site showers, fresh towels and premium Dyson hair tools to help you refresh and recharge throughout the day.
• A connected team culture: Join a collaborative and social workplace with regular team events, celebrations and weekly catch‑ups that recognise success and foster connection.
• Be part of something extraordinary: Play a key role in delivering the Men’s Rugby World Cup 2027, one of the world’s largest sporting events, and help create a lasting legacy for rugby in Australia.

Australia’s hosting of the Rugby World Cup is a once‑in‑a‑generation opportunity to grow the game, celebrate our people and culture, and deliver lasting social and economic impact. At the heart of our mission is diversity, inclusion, and legacy ensuring Rugby’s growth benefits all and inspires a new generation of players, fans, and communities. Join us in shaping an unforgettable celebration of Rugby, culture, and community.

All applicants need to be able to obtain their own unlimited working rights in Australia.

We do not accept unsolicited CVs from recruitment agencies and no fees will be payable.