Systems Administration Coordinator

NSW Department of Primary Industries and Regional Development; Armidale; On-site; AUD 105,000 - 129,000; Full time

Job summary

NSW Department of Primary Industries and Regional Development is seeking a Systems Administration Coordinator to support the transition of InEight into BAU operations. You will own the product, administer the system and provide specialist user support across SCS digital systems to ensure a standardised and effective use.

You will coordinate upgrades, governance, data quality and performance, translating business feedback into practical improvements that boost productivity and service delivery.

Qualifications

• Relevant tertiary qualifications or equivalent professional experience.
• Specialist product ownership and system administration experience for business systems; InEight experience highly regarded.
• Ability to manage upgrades and enhancements for continuous improvement.
• Strong written and verbal communication with stakeholders and vendors.

Responsibilities

• Provide dedicated product ownership and system administration for InEight and related SCS digital systems.
• Coordinate system improvements, keep policies, standards and procedures up to date.
• Monitor system performance, data quality and user experience.
• Support training, user adoption, and develop clear user guides and documentation.
• Liaise with stakeholders and vendors to address enablement and governance needs.

Skills

Product ownership

System administration

Stakeholder liaison

Problem solving

Education

Tertiary qualification or equivalent professional experience

Tools

InEight

Job description

• Full Time, 35 hours per week
• Location: Willing to consider candidates across all NSW SCS office
• Departmental Officer Grade 7/8 - Salary from $116,981 per annum (FTE) plus super and leave loading

About The Role

As the Systems Administration Coordinator you will play a central role in supporting SCS to successfully transition InEight from project implementation into business-as-usual operations. The role will provide dedicated product ownership, system administration and specialist user support for InEight and related SCS digital systems, helping ensure staff can use the platform in a standardised and effective way across the organisation.

The role will manage the systems support function and support the connection between InEight and other SCS business systems to reduce continuity risks and improve governance. It will coordinate system improvements, keep policies, standards and procedures up to date, and monitor system performance, data quality and user experience. The role will use feedback from the business to make practical improvements that support productivity, efficiency and reliable service delivery across SCS.

About You

We're looking for a person who is organised, proactive and customer focused, with experience providing high quality project and business services in a busy, high volume environment.

You Will Bring

• Proven experience providing specialist product ownership and system administration for business, construction, project management, asset, finance or operational delivery systems, with InEight experience highly regarded.
• Demonstrated ability to administer and build subject matter expertise in digital business systems, oversee upgrades and enhancements to support continuous improvement activities.
• Ability to develop as system performance, data validation checks and support, risk assessments, compliance with system governance, business standards and operational requirements.
• Sound problem-solving and continuous improvement skills, including the ability to troubleshoot common user issues, gather feedback, analyse system processes and development of practical improvements for support services and user experience.
• Demonstrated strong written and verbal communication skills, including the ability to manage competing enquiries, liaise with stakeholders and vendors, support training and user adoption, and develop clear user guides, system documentation, instructions and support materials.

Essential Requirements

• Relevant tertiary qualifications or equivalent professional experience
• Current NSW driver's licence and willingness to travel

Applications close: Thursday, 8 October 2026 at 11:55pm

If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to [e-mail] or contact the hiring manager listed above for a confidential discussion.

Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and participate to their full potential. We are committed to building a diverse and inclusive culture that is respectful, welcoming and flexible – a workplace where our people feel valued and part of our collective success.

Soil Con is for everyone! Building a respectful and inclusive workplace

Together, we are DPIRD

The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies.

Collectively we support strong and sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: our lands and soils, minerals, waterways and oceans, vegetation and forests.

The department brings together: Local Land Services, NSW Resources, Agriculture and Biosecurity, Fisheries and Forestry, Regional Development and Delivery.

Learn more about the benefits of joining our diverse and talented DPIRD team.

Additional Information

The preferred candidate for this role may be required to undergo reference checks, a national police check, bankruptcy check, health assessment and/or other assessments as required.

A talent pool may be created for ongoing and temporary roles of the same type that may arise within the next 18 months.