Systems Administration Coordinator

Department of Primary Industries and Regional Development NSW; Newcastle City Council; On-site; AUD 105,000 - 129,000; Full time

Job summary

Department of Primary Industries and Regional Development NSW – Newcastle NSW is seeking a Systems Administration Coordinator to own InEight and related SCS systems, ensuring smooth transition to business-as-usual operations. You will manage system improvements, governance, data quality and user experience across the organisation.

You will coordinate upgrades, provide specialist support, develop documentation and training materials, and work with stakeholders to deliver reliable, efficient

Qualifications

• Proven experience providing specialist product ownership and system administration for business systems, with InEight experience highly regarded.
• Ability to administer digital business systems, oversee upgrades and drive continuous improvement.
• Strong governance, data quality checks and user support to improve productivity and service delivery.
• Excellent communication to manage enquiries, train users and create clear documentation.

Responsibilities

• Support the transition of InEight from project implementation to business-as-usual operations.
• Provide system ownership, administration and user support across SCS digital systems.
• Coordinate system improvements, maintain policies and monitor performance and data quality.
• Liaise with stakeholders and vendors, develop user guides and training materials.

Skills

Product ownership

System administration

Stakeholder liaison

User training

Documentation

Problem solving

Education

Relevant tertiary qualifications

Tools

InEight

Job description

Department of Primary Industries and Regional Development NSW – Newcastle NSW

• Location: Willing to consider candidates across all NSW SCS office
• Departmental Officer Grade 7/8 – Salary from $116,981 per annum (FTE) plus super and leave loading

About the Role

As the Systems Administration Coordinator you will play a central role in supporting SCS to successfully transition InEight from project implementation into business-as-usual operations. The role will provide dedicated product ownership, system administration and specialist user support for InEight and related SCS digital systems, helping ensure staff can use the platform in a standardised and effective way across the organisation.

The role will manage the systems support function and support the connection between InEight and other SCS business systems to reduce continuity risks and improve governance. It will coordinate system improvements, keep policies, standards and procedures up to date, and monitor system performance, data quality and user experience. The role will use feedback from the business to make practical improvements that support productivity, efficiency and reliable service delivery across SCS.

What does a day look like at Soil Con?

About You

We’re looking for a person who is organised, proactive and customer focused, with experience providing high quality project and business services in a busy, high volume environment.

You will bring:

• Proven experience providing specialist product ownership and system administration for business, construction, project management, asset, finance or operational delivery systems, with InEight experience highly regarded.
• Demonstrated ability to administer and build subject matter expertise in digital business systems, oversee upgrades and enhancements to support continuous improvement activities.
• Ability to develop as system performance, data validation checks and support, risk assessments, compliance with system governance, business standards and operational requirements.
• Sound problem-solving and continuous improvement skills, including the ability to troubleshoot common user issues, gather feedback, analyse system processes and development of practical improvements for support services and user experience.
• Demonstrated strong written and verbal communication skills, including the ability to manage competing enquiries, liaise with stakeholders and vendors, support training and user adoption, and develop clear user guides, system documentation, instructions and support materials.
• Relevant tertiary qualifications or equivalent professional experience
• Current NSW driver's licence and willingness to travel

Applications close:Thursday, 8 October 2026 at 11:55pm

Diversity and inclusionare core DPIRD values. Everyone has the right to contribute and participate to their full potential. We are committed to building a diverse and inclusive culture that is respectful, welcoming and flexible – a workplace where our people feel valued and part of our collective success.

Soil Con is for everyone! Building a respectful and inclusive workplace

Together, we are DPIRD

The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies.

Collectively we support strong and sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: our lands and soils, minerals, waterways and oceans, vegetation and forests.

Thedepartment brings together:Local Land Services, NSW Resources, Agriculture and Biosecurity, Fisheries and Forestry, Regional Development and Delivery.

Learn more about the benefitsof joining our diverse and talented DPIRD team.

Additional Information

The preferred candidate for this role maybe requiredto undergo reference checks, a national police check, bankruptcy check, healthassessmentand/or other assessments asrequired.

A talent pool may be created for ongoing and temporary roles of the same type that may arise within the next 18 months.