InEight Systems Admin & Product Owner

Department of Primary Industries and Regional Development NSW; Newcastle City Council; On-site; AUD 105,000 - 129,000; Full time

Job summary

Department of Primary Industries and Regional Development NSW – Newcastle NSW is seeking a Systems Administration Coordinator to own InEight and related SCS systems, ensuring smooth transition to business-as-usual operations. You will manage system improvements, governance, data quality and user experience across the organisation.

You will coordinate upgrades, provide specialist support, develop documentation and training materials, and work with stakeholders to deliver reliable, efficient

Qualifications

• Proven experience providing specialist product ownership and system administration for business systems, with InEight experience highly regarded.
• Ability to administer digital business systems, oversee upgrades and drive continuous improvement.
• Strong governance, data quality checks and user support to improve productivity and service delivery.
• Excellent communication to manage enquiries, train users and create clear documentation.

Responsibilities

• Support the transition of InEight from project implementation to business-as-usual operations.
• Provide system ownership, administration and user support across SCS digital systems.
• Coordinate system improvements, maintain policies and monitor performance and data quality.
• Liaise with stakeholders and vendors, develop user guides and training materials.

Skills

Product ownership

System administration

Stakeholder liaison

User training

Documentation

Problem solving

Education

Relevant tertiary qualifications

Tools

InEight

Job description

Department of Primary Industries and Regional Development NSW – Newcastle NSW is seeking a Systems Administration Coordinator to own InEight and related SCS systems, ensuring smooth transition to business-as-usual operations. You will manage system improvements, governance, data quality and user experience across the organisation.

You will coordinate upgrades, provide specialist support, develop documentation and training materials, and work with stakeholders to deliver reliable, efficient