Sydney Travel Reservations Team Lead — Coaching & Growth

Travel Trade Recruitment

Sydney

On-site

AUD 80,000 - 110,000

Full time

45 hours ago
Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Staff travel benefits
Industry training opportunities
Career development

Job summary

Travel Trade Recruitment is seeking a Travel Industry Team Leader to lead a Reservations team in Sydney. You will coach, monitor KPIs, and drive sales while ensuring exceptional service for customers and travel agents.

The role focuses on leadership, coaching, training, rostering, and collaboration with internal teams to achieve business goals. Previous travel/reservations leadership is preferred.

Qualifications

  • Proven leadership of a team in travel/reservations.
  • Experience coaching sales or service teams to meet KPIs.
  • Strong knowledge of the travel industry and supplier systems.

Responsibilities

  • Lead, coach and motivate Reservations Consultants.
  • Monitor sales, conversion and service KPIs.
  • Conduct regular coaching and performance conversations.

Skills

Leadership
Coaching
KPI management
Sales focus
Customer service
Travel industry knowledge
GDS knowledge

Tools

GDS

Job description

Travel Trade Recruitment is seeking a Travel Industry Team Leader to lead a Reservations team in Sydney. You will coach, monitor KPIs, and drive sales while ensuring exceptional service for customers and travel agents.

The role focuses on leadership, coaching, training, rostering, and collaboration with internal teams to achieve business goals. Previous travel/reservations leadership is preferred.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Travel Team Leader
Travel Team Leader

Travel Trade Recruitment • Sydney

On-site
AUD 80,000 - 110,000
Staff travel benefits
Industry training opportunities
Career development
Reservations & Revenue Lead — Guest Service Excellence
Reservations & Revenue Lead — Guest Service Excellence

Accor • Sydney

On-site
AUD 85,000 - 125,000
Discounted stays
F&B discounts worldwide
Employee assistance program
+1
Reservations Lead - Travel & Tours (Hybrid/Remote)
Reservations Lead - Travel & Tours (Hybrid/Remote)

Sightseeing Tours Australia • Melbourne

On-site
AUD 63,000 - 77,000
Discounted travel opportunities
Free travel opportunities
Reservations Director – Australia: Lead Premium Travel
Reservations Director – Australia: Lead Premium Travel

Collette Travel Service, Inc. • Sydney

Hybrid
AUD 180,000 - 240,000
Birthday off paid
Volunteer Time Paid hours
Family support: parental leave & berea
+1
Group Travel Team Leader — Hybrid, Growth & Travel Discounts
Group Travel Team Leader — Hybrid, Growth & Travel Discounts

Flight Centre Travel Group • North Sydney

Hybrid
AUD 117,000 - 143,000
Staff discounts
Travel discounts
Brightness of Future program
Sydney Tour Operations Specialist - Seamless Travel
Sydney Tour Operations Specialist - Seamless Travel

Travel Trade Recruitment • Sydney

On-site
AUD 70,000 - 90,000
Modern Sydney CBD office
Supportive team culture
Work-life balance (Mon-Fri)
Reservations Manager - Lead Guest-Centric Revenue Growth
Reservations Manager - Lead Guest-Centric Revenue Growth

Pullman • Sydney

On-site
AUD 90,000 - 120,000
Discounted accommodation and Food &amp
Access to Accor Employee Assistance-P
Exclusive Accor partner benefits and
+1
Reservations Lead – Travel & Tourism
Reservations Lead – Travel & Tourism

Sightseeing Tours Australia • Melbourne

On-site
AUD 63,000 - 77,000
Discounted travel opportunities
Free travel opportunities
Reservations Leader: Drive Bookings & Revenue Growth
Reservations Leader: Drive Bookings & Revenue Growth

Rydges Hotels & Resorts • Sydney

On-site
AUD 90,000 - 120,000
Dining discounts across EVT hotels
Movie tickets and cinema discounts
Seasonal perks at Thredbo
+2
Reservations Manager - Lead Revenue & Guest Services
Reservations Manager - Lead Revenue & Guest Services

View Hotels • North Sydney

On-site
AUD 70,000 - 95,000
Top locations