Sydney SaaS Revenue Account Manager

Fresha; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Fresha is seeking a Sydney-based Account Manager to manage a growing portfolio, focusing on expanding revenue through targeted outreach, upsell, and cross-sell. You will work from our Kent Street Office, contributing to strong client relationships and ongoing product adoption.

You will engage in consultative conversations, align partner goals with Fresha solutions, and collaborate with internal teams to remove blockers and accelerate growth.

Qualifications

• 1 to 2 years experience in outbound business development and/or a quota-carrying account management or sales role.
• Demonstrated ability to hit targets and stay motivated by revenue goals and commission outcomes.
• Confidence running commercial conversations (pricing, value articulation, negotiation).
• Strong organisation skills to manage a high-volume portfolio with a consistent cadence.

Responsibilities

• Own revenue outcomes across your portfolio by carrying a monthly/quarterly expansion quota and driving consistent growth in account spend.
• Identify, qualify, and execute upsell and cross-sell opportunities within existing SMB Partners to increase product adoption and monetised revenue.
• Proactively engage your portfolio using a structured outbound cadence to create commercial opportunities.
• Analyse account performance and usage data to spot growth signals and build targeted action plans.
• Run consultative sales conversations linking Partner goals to Fresha solutions.
• Retain Partners by increasing value and addressing early churn risk through adoption and education.
• Build strong relationships with decision-makers to drive long-term revenue expansion.
• Partner with Sales, Onboarding, and internal teams to remove blockers and accelerate growth.

Skills

Outbound sales

Quota carrying

Account management

SaaS

Tools

CRM software

Job description

Fresha is seeking a Sydney-based Account Manager to manage a growing portfolio, focusing on expanding revenue through targeted outreach, upsell, and cross-sell. You will work from our Kent Street Office, contributing to strong client relationships and ongoing product adoption.

You will engage in consultative conversations, align partner goals with Fresha solutions, and collaborate with internal teams to remove blockers and accelerate growth.