SaaS Account Manager - International Growth (Sydney Hybrid)

RIPPLING PEOPLE CENTER; Sydney; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Hybrid Office Model

Job summary

Rippling in Sydney seeks an International Account Manager to own a book of SMB accounts, driving adoption, retention and revenue growth across HR, IT, and Finance products. You will manage relationships as the CEO of your book, engage stakeholders, and navigate a structured sales process in a fast-paced environment.

You will engage customers at live go-lives, renewals, and business reviews, and collaborate with product, sales, support, and operations to deliver value and secure long-term

Qualifications

• 3+ years of SaaS account management experience.
• Demonstrated track record of meeting and exceeding quota.
• Strong relationship-building and communication skills.

Responsibilities

• Proactively engage customers during go-live, renewals, and business reviews.
• Consult with clients to understand HR, IT, and finance needs and advise on solutions.
• Navigate a strategic sales process with multiple stakeholders in remote and in-person meetings.
• Negotiate contracts and coordinate procurement to manage the customer relationship.

Skills

SaaS Account Mgmt

Quota Achievement

Relationship Building

Sales Process

Job description

Rippling in Sydney seeks an International Account Manager to own a book of SMB accounts, driving adoption, retention and revenue growth across HR, IT, and Finance products. You will manage relationships as the CEO of your book, engage stakeholders, and navigate a structured sales process in a fast-paced environment.

You will engage customers at live go-lives, renewals, and business reviews, and collaborate with product, sales, support, and operations to deliver value and secure long-term