Sydney Public Sector Salesforce BA | Experience Cloud Expert

CareCone Group; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

A consulting firm in Australia is seeking an experienced Salesforce Business Analyst to engage with stakeholders and document requirements. The ideal candidate will have over 8 years of relevant experience in Public Sector Solutions and strong skills in requirement gathering. Familiarity with Experience Cloud and Salesforce certifications are preferred. The role involves close collaboration with technical teams and conducting system demos in Sydney.

Qualifications

• 8-10+ years of experience as a Salesforce Business Analyst or Consultant.
• Hands-on knowledge of Public Sector Solutions and government processes.
• Strong skills in requirement gathering and documentation.

Responsibilities

• Engage with stakeholders to gather and document requirements.
• Translate processes into user stories and functional designs.
• Conduct system demos and support UAT with business users.

Skills

Salesforce experience

Public Sector Solutions

Experience Cloud knowledge

FSL knowledge

Stakeholder management

Education

Salesforce Business Analyst certification

PSS/Experience Cloud certification

Tools

Jira

ADO

Job description

A consulting firm in Australia is seeking an experienced Salesforce Business Analyst to engage with stakeholders and document requirements. The ideal candidate will have over 8 years of relevant experience in Public Sector Solutions and strong skills in requirement gathering. Familiarity with Experience Cloud and Salesforce certifications are preferred. The role involves close collaboration with technical teams and conducting system demos in Sydney.