Salesforce Developer - SYD

The HR Ally; Sydney; On-site; AUD 129,000 - 203,000; Part time

Job summary

The HR Ally seeks an experienced Salesforce Developer to design, build and maintain solutions across Sales Cloud, Service Cloud and Marketing Cloud Engagement in Sydney, NSW. This contract role spans 6 months with possible extensions, requiring 6+ years of hands-on Salesforce experience.

Responsibilities include delivering end-to-end user stories, integrating REST/SOAP APIs, and supporting CI/CD deployments in an Agile environment. Strong cross-cloud knowledge and communication are essential.

Qualifications

• 4+ years of hands-on Salesforce development and configuration experience.
• Experience across Sales Cloud, Service Cloud and Marketing Cloud Engagement.
• Ability to work across all three clouds.
• Hands-on experience with Apex, LWC, SOQL/SOSL and Flow.
• Experience with referral/lead pipelines, accounts, contacts and opportunities.
• Experience with case management in Service Cloud.
• Experience with Journey Builder, Data Extensions, Automation Studio and Email Studio.
• Experience integrating Marketing Cloud with Salesforce CRM.
• Understanding cross-cloud data flows and impacts.
• REST/SOAP APIs integration experience.
• Knowledge of Salesforce data models, security and sharing rules.
• Familiarity with Salesforce DX, Git, CI/CD and deployment processes.
• Experience with Experience Cloud and enterprise integrations.
• Complex enterprise environment experience with multiple clouds.

Responsibilities

• Build, configure, enhance and maintain Salesforce solutions across Sales Cloud, Service Cloud and Marketing Cloud Engagement.
• Take user stories through full delivery lifecycle including build, testing, deployment and production support.
• Develop Salesforce solutions using Apex, LWC, SOQL/SOSL and platform configuration.
• Build and enhance Sales Cloud referral and sales pipelines, including leads, accounts, contacts and opportunities.
• Build and maintain Service Cloud capabilities including case management, queues, routing and automation.
• Build and maintain Marketing Cloud Engagement solutions including Journey Builder and Email Studio.
• Develop and consume REST/SOAP APIs and support integration patterns.
• Troubleshoot issues across the three clouds and identify root causes.
• Support Salesforce releases, deployments, environment management and CI/CD processes.
• Collaborate with Business teams, QA, architecture and integration teams to align with designs.

Skills

Apex

LWC

SOQL/SOSL

Salesforce Flow

REST APIs

CI/CD

Agile

Troubleshooting

Git

DX

MuleSoft

Experience Cloud

Education

Salesforce Platform Developer I or II

Tools

MuleSoft

Salesforce DX

Job description

Role: Salesforce Developer
Location: Sydney, NSWJob Type: Contract (6 months + Possible extensions)Experience: 6+ yrs

Key Responsibilities

• Build, configure, enhance and maintain Salesforce solutions across Sales Cloud, Service Cloud and Marketing Cloud Engagement.
• Take assigned user stories through the complete delivery lifecycle including build, unit testing, deployment, defect resolution and production support.
• Develop Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce Flow and platform configuration.
• Build and enhance Sales Cloud referral and sales pipelines, including leads, accounts, contacts, opportunities and associated business processes.
• Build and maintain Service Cloud capabilities including case management, queues, routing, assignment, automation and service workflows.
• Build and maintain Marketing Cloud Engagement solutions including Journey Builder, Automation Studio, Email Studio, Data Extensions, segmentation and customer communications.
• Develop and maintain integrations between Sales Cloud, Service Cloud and Marketing Cloud Engagement, as well as integrations with other enterprise systems.
• Understand the end-to-end Salesforce ecosystem and identify cross-cloud impacts and dependencies before implementation.
• Configure objects, fields, validation rules, Flows, permission sets, profiles, sharing models and other platform capabilities.
• Develop and consume REST/SOAP APIs and support integration patterns across the Salesforce ecosystem.
• Troubleshoot issues across the three clouds and identify whether problems originate from configuration, code,data, integration or cross-cloud dependencies.
• Support Salesforce releases, deployments, environment management and CI/CD processes.
• Work closely with Business teams, Product Manager, QA, architecture and integration teams to deliver solutions aligned with agreed designs.
• Participate in Agile ceremonies including refinement, sprint planning, stand-ups, reviews and retrospectives, and maintain appropriate technical and deployment documentation.

Required Skills & Experience

• 4+ years of hands-on Salesforce development and configuration experience.
• Demonstrated hands-on experience working across Sales Cloud, Service Cloud and Marketing Cloud Engagement.
• Ability and willingness to work across all three clouds rather than specializing exclusively in one Salesforce product.
• Strong development experience with Apex, Lightning Web Components (LWC), SOQL/SOSL and Salesforce Flow.
• Hands-on experience with Sales Cloud processes including referral/lead pipelines, accounts, contacts and opportunities.
• Hands-on experience with Service Cloud including case management, queues, routing, assignment and service automation.
• Hands-on Marketing Cloud Engagement experience, particularly Journey Builder, Data Extensions, Automation Studio and Email Studio.
• Experience integrating Marketing Cloud Engagement with Salesforce CRM.
• Strong understanding of cross-cloud data flows, dependencies and impacts between Sales, Service and Marketing Cloud.
• Experience developing and consuming REST/SOAP APIs and integrating Salesforce with enterprise applications.
• Good understanding of Salesforce data models, security, sharing rules, roles, profiles and permission sets.
• Knowledge of Salesforce DX, Git, CI/CD and deployment processes.
• Ability to take a user story from requirements/design through development, testing, deployment and support.
• Experience working in Agile/Scrum delivery environments with strong troubleshooting, analytical and communication skills.
• Salesforce Platform Developer I or II certification.
• Experience with MuleSoft or other enterprise integration platforms.
• Experience with Experience Cloud.
• Experience working in complex enterprise environments with multiple Salesforce clouds and integrated platforms.