Sydney Front of House Coordinator — Reception & Admin

A&O Shearman; Sydney; On-site; AUD 48,000 - 56,000; Full time

Job summary

A&O Shearman is seeking a Receptionist to join the Front of House team in our Sydney office. You will be the first point of contact for clients and visitors, managing switchboard, inboxes, hospitality, and daily front-of-house operations to ensure a seamless service experience.

The role requires a flexible, proactive individual who can work independently, manage a demanding workload, and support other Business Services tasks as they arise.

Qualifications

• Flexible, resilient and robust with proactive attitude.
• Ability to work independently and exercise judgement on tasks.
• Willingness to work outside usual business hours.

Responsibilities

• Operate switchboard and handle enquiries.
• Manage the Reception inbox and record management.
• Welcome clients and visitors, coordinate hospitality and front-of-house service.
• Conduct daily reception and client area checks and report facilities issues.
• Support office security and visitor access.
• Coordinate meeting room bookings and liaise with IT and Catering.
• Assist with basic AV requirements and escalate issues.
• Oversee client floor meeting room operations and service standards.
• Communicate front-of-house updates to support daily operations.
• Manage stationery, business card orders and key documentation.
• Arrange visitor workspaces, onboarding, office tours and access passes.
• Coordinate staff photography sessions and related communications.
• Book corporate travel per policy and maintain travel profiles.
• Support internal communications, reporting, invoicing and general Business Services.
• Provide administrative support to Business Services leadership and cover operations as required.

Skills

Verbal and written communication

Organisational skills

Client services experience

Job description

A&O Shearman is seeking a Receptionist to join the Front of House team in our Sydney office. You will be the first point of contact for clients and visitors, managing switchboard, inboxes, hospitality, and daily front-of-house operations to ensure a seamless service experience.

The role requires a flexible, proactive individual who can work independently, manage a demanding workload, and support other Business Services tasks as they arise.