Sustain Platforms Manager

IAG; Wellington; On-site; AUD 112,000 - 152,000; Full time

Benefits offered by this job

KiwiSaver 4.5% employer contribution

Life insurance included

20 days annual leave

5 days MyLeave

Up to 50% off personal insurance

14 weeks paid parental leave

LinkedIn Learning access

IAG Academy

Study assistance

Secondment opportunities

Job summary

IAG is seeking a Sustain Platforms Manager to lead teams maintaining critical business applications while driving transformation and modernisation. The role emphasizes balancing operational excellence with continuous improvement, ensuring platforms remain reliable, secure and cost-effective to support a changing tech landscape.

Based in Aotearoa with options in Auckland, Wellington or Christchurch, you will collaborate with vendors, technology teams and business stakeholders to deliver

Qualifications

• Experience leading technology teams through change, transformation or operational improvement.
• Ability to balance business priorities with platform health and cost optimisation.
• Strong governance, prioritisation and performance monitoring capabilities.

Responsibilities

• Lead teams responsible for business-critical platforms during transformation.
• Define and deliver platform sustainment strategies balancing value, stability, risk and cost.
• Drive continuous improvement to enhance platform performance and resilience.
• Partner with vendors, technology teams and stakeholders to manage support services and delivery outcomes.
• Champion engineering excellence, automation and emerging technologies, including AI applications.
• Guide investment decisions and demand management through governance and prioritisation.
• Demonstrate people leadership with focus on capability development.
• Balance business priorities with operational needs and long-term outcomes.

Skills

Team leadership

Stakeholder management

Platform operations

Governance

Automation

AI opportunities

Vendor management

Change management

Collaboration

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Help shape the next chapter of IAG’s technology transformation. As a Sustain Platforms Manager, you’ll lead teams responsible for maintaining critical business applications while broader transition and modernisation activities take place. Balancing operational excellence with continuous improvement, you’ll ensure platforms remain reliable, secure and cost effective while supporting a changing technology landscape. Working closely with business stakeholders, partners and vendors, you’ll bring people together, navigate complexity with confidence, and help create a stable foundation that supports the journey towards a simpler and more sustainable future. This is a permanent full-time role based in Tāmaki Makaurau (Auckland), Te Whanganui-a-Tara (Wellington) or Ōtautahi (Christchurch).

• Lead teams responsible for business-critical platforms, ensuring reliable service delivery and strong operational performance throughout a period of transformation.
• Define and deliver platform sustainment strategies that balance business value, operational stability, risk management and cost optimisation.
• Drive continuous improvement initiatives that enhance platform performance, resilience and long-term sustainability.
• Partner with vendors, technology teams and business stakeholders to manage support services, transition activities and delivery outcomes.
• Champion engineering excellence, automation and emerging technologies, including opportunities to leverage AI and improve efficiency.
• Guide investment, demand and platform health decisions through effective governance, prioritisation and performance monitoring.
• Experience leading technology teams through change, transformation or operational improvement.
• Strong people leadership skills with a focus on capability and team development.
• Ability to balance business priorities, operational needs and long-term outcomes.
• Confidence managing vendors, partners and stakeholders across complex environments.
• Curiosity for innovation, automation and practical applications of AI.
• Experience working in software delivery, platform operations or technology support environments.
• A collaborative mindset and the ability to create clarity in evolving situations.
• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Wednesday 4 November 2026 11:59PM NZST

Please note – full time, part time, and job-sharing arrangements will be considered.

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to *******@iag.co.nz for a confidential conversation.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual