Decommissioning & Life Support Platforms Manager

IAG; Sydney; On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

13% superannuation

20 days annual leave

MyLeave 5 days

Insurance discounts

Parental leave 20 weeks

Learning resources

Job summary

IAG is seeking a Decommissioning & Life Support Platforms Manager to lead teams supporting legacy applications and drive their safe retirement. The role focuses on reducing complexity, lowering risk, and enabling transformation across a broad stakeholder network.

Based in multiple locations across Australia, it combines operational stability with strategic platform simplification and value delivery, including exploring AI opportunities to accelerate retirement outcomes.

Qualifications

• Proven experience leading tech teams in operational or transformation environments.
• Ability to balance service continuity with technology simplification goals.
• Strong stakeholder engagement across business, technology and vendors.

Responsibilities

• Lead the safe operation and ongoing support of legacy platforms for stakeholders.
• Drive exits, migrations and decommissioning to reduce complexity and risk.
• Develop platform roadmaps and lifecycle strategies to prioritise high-value outcomes.
• Coordinate transition activities with business leaders, tech teams and vendors.
• Explore AI and automation to accelerate retirement and improve delivery.
• Governance, risk management and lifecycle decision making to realise benefits.
• Build and lead capable teams through change and transformation.

Skills

Leadership of tech teams

Balance service continuity

Stakeholder engagement

AI & automation curiosity

Platform management

Strategic thinking

Change management

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Help simplify the future of technology at IAG. As Decommissioning & Life Support Platforms Manager, you'll lead the teams responsible for supporting legacy applications while driving their safe and efficient retirement. You'll play a key role in reducing complexity, lowering risk, and creating a more streamlined technology landscape that enables future transformation. Working across a broad network of stakeholders, partners and teams, you'll bring people together, balance operational stability with change, and explore innovative approaches including AI to accelerate decommissioning outcomes and deliver lasting business value.

This is a permanent full-time role based in multiple locations across Australia.

What You'll Do

• Lead the safe operation and ongoing support of legacy platforms while maintaining reliable service for business stakeholders.
• Drive application exits, migrations and decommissioning initiatives that reduce technology complexity, risk and operational costs.
• Develop platform roadmaps and lifecycle strategies that support simplification and prioritise high value outcomes.
• Partner with business leaders, technology teams and vendors to coordinate transition activities and achieve successful decommissioning outcomes.
• Explore opportunities to leverage AI and automation to accelerate platform retirement and improve delivery efficiency.
• Track and realise business benefits through effective governance, risk management and lifecycle decision making.
• Build and lead capable teams that support legacy platforms while navigating change and transformation.

What You'll Bring

• Experience leading technology teams across operational and transformation environments.
• Ability to balance service continuity with technology simplification objectives.
• Strong stakeholder engagement skills across business, technology and vendor groups.
• Curiosity for innovation and emerging technologies, including practical AI applications.
• Experience managing complex platforms, software delivery or application support functions.
• A strategic mindset with a focus on continuous improvement and business value.
• Confidence working through ambiguity and creating clear direction for teams.

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Wednesday 4 November 2026 11:59PM AEST

Please note – full time, part time, and job-sharing arrangements will be considered.

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees