Decommissioning & Life Support Platforms Manager

IAG; Wellington; On-site; AUD 120,000 - 168,000; Full time

Benefits offered by this job

KiwiSaver 4.5% employer contribution

Life insurance

20 days annual leave + 5 MyLeave

50% off personal insurance (home/motor

14 weeks paid parental leave

IAG Academy and LinkedIn Learning

Job summary

IAG is seeking a Decommissioning & Life Support Platforms Manager to lead teams responsible for retiring legacy applications while ensuring stable operations across multiple NZ locations. You will shape roadmaps, coordinate with business and vendor partners, and drive initiatives that reduce risk and complexity while delivering measurable business value.

The role emphasizes AI-enabled optimization, governance, and a strategic focus on modernization across Auckland, Wellington or Christchurch

Qualifications

• Experience leading legacy platform support and decommissioning initiatives.
• Strong governance and risk management skills.
• Ability to balance service continuity with simplification objectives.

Responsibilities

• Lead the safe operation and ongoing support of legacy platforms for business stakeholders.
• Drive exits, migrations and decommissioning initiatives to reduce complexity and cost.
• Develop platform roadmaps and lifecycle strategies prioritising high-value outcomes.
• Coordinate transition activities with business leaders, tech teams and vendors.
• Explore AI and automation to accelerate retirement and improve delivery.
• Track benefits through governance and lifecycle decisions.
• Build and lead teams to navigate change and transformation.
• Demonstrate strategic thinking and continuous improvement in technology value.

Skills

Stakeholder engagement

Platform decommissioning

AI applications

Team leadership

Governance

Risk management

Change management

Strategic thinking

Software delivery

Education

Bachelor's degree in IT

Tools

Azure

CI/CD

AI tooling

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Help simplify the future of technology at IAG. As Decommissioning & Life Support Platforms Manager, you'll lead the teams responsible for supporting legacy applications while driving their safe and efficient retirement. You'll play a key role in reducing complexity, lowering risk, and creating a more streamlined technology landscape that enables future transformation. Working across a broad network of stakeholders, partners and teams, you'll bring people together, balance operational stability with change, and explore innovative approaches including AI to accelerate decommissioning outcomes and deliver lasting business value. This is a permanent full-time role based in Tāmaki Makaurau (Auckland), Te Whanganui-a-Tara (Wellington) or Ōtautahi (Christchurch).

• Lead the safe operation and ongoing support of legacy platforms while maintaining reliable service for business stakeholders.
• Drive application exits, migrations and decommissioning initiatives that reduce technology complexity, risk and operational costs.
• Develop platform roadmaps and lifecycle strategies that support simplification and prioritise high value outcomes.
• Partner with business leaders, technology teams and vendors to coordinate transition activities and achieve successful decommissioning outcomes.
• Explore opportunities to leverage AI and automation to accelerate platform retirement and improve delivery efficiency.
• Track and realise business benefits through effective governance, risk management and lifecycle decision making.
• Build and lead capable teams that support legacy platforms while navigating change and transformation.
• Experience leading technology teams across operational and transformation environments
• Ability to balance service continuity with technology simplification objectives.
• Strong stakeholder engagement skills across business, technology and vendor groups.
• Curiosity for innovation and emerging technologies, including practical AI applications.
• Experience managing complex platforms, software delivery or application support functions.
• A strategic mindset with a focus on continuous improvement and business value.
• Confidence working through ambiguity and creating clear direction for teams.

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• *employment type eligibility criteria apply

Applications close: Wednesday 4 November 2026 11:59PM NZST

Please note – full time, part time, and job-sharing arrangements will be considered.

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to *******@iag.co.nz for a confidential conversation.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG's Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual