Support Worker

Ability Hub Services; Penrith City Council; On-site; AUD 34,000 - 44,000; Part time

Job summary

Ability Hub Services in Western Sydney, NSW, is seeking a dedicated Support Worker to provide person-centred care for NDIS participants at our Penrith site. You will assist with daily living activities, community access, transport, and participation in Hub programs, while following individual support plans.

Join a team committed to inclusion, respect and safeguarding, with opportunities to contribute to skill-building sessions and outings.

Qualifications

• Experience in disability or community support roles.
• Strong interpersonal and communication skills.
• Knowledge of safeguarding, duty of care, and NDIS standards.
• Basic digital literacy to use electronic records and systems.
• Relevant qualification in disability or related field (or working toward).
• Ability to work on-site with varied shifts, including evenings or weekends.
• Current WWCC and National Police Check and a valid driver’s license desirable.
• Demonstrated commitment to inclusion and empowering people with disabilities.

Responsibilities

• Provide person-centred support to NDIS participants.
• Assist with daily living activities, community access, transport, and participation in Hub programs.
• Follow individual support plans and promote choice and independence.
• Document notes, report concerns, and collaborate with families and professionals.
• Help participants engage in activities and group events.
• Contribute to a supportive team culture and uphold quality standards.

Skills

Disability support

Interpersonal skills

Safeguarding

Digital literacy

Disability qualification

Flexibility

WWCC

Police check

Driver's license

Inclusion

Education

Disability/community services qualification (or progress toward)

Job description

Company Description

Ability Hub Services is a registered NDIS service provider based in Western Sydney, NSW, delivering compassionate care and support to people with disabilities and their families. The organization focuses on empowering individuals to live a quality life with confidence through tailored support services. Passionate and professional Lifestyle Assistants work closely with participants to meet their daily and long-term support needs. Ability Hub Services also offers a Social Hub that provides opportunities to build friendships, enjoy fully inclusive holidays, and participate in regular activities and weekend adventures. Team members join a supportive community committed to inclusion, respect, and meaningful experiences.

Role Description

The Support Worker role is an on-site position located in Penrith, NSW. The Support Worker will provide person-centered support to NDIS participants, including assistance with daily living activities, community access, transport, and participation in social, recreational, and Hub-based programs. The role involves following individual support plans, promoting choice and independence, and ensuring a safe, respectful, and inclusive environment. Daily tasks include documenting notes, reporting concerns, collaborating with families and other professionals, and helping participants engage in activities such as outings, group events, and skill-building sessions. The Support Worker will contribute to a supportive team culture and uphold NDIS quality and safeguarding standards.

Qualifications

• Experience in disability or community support roles, with skills relevant to Support Workers and person-centered care.
• Strong Interpersonal Skills and Communication abilities to build rapport, work in a team, and interact effectively with participants, families, and colleagues.
• Knowledge of Safeguarding practices, duty of care, and NDIS quality and safety requirements.
• Basic Technical Support and digital literacy skills to use electronic records, communication tools, and NDIS-related systems.
• Relevant qualification in disability, community services, or a related field (or progress toward such qualifications).
• Ability to work on-site with flexibility for varied shifts, including some evenings or weekends as required.
• Current Working With Children Check, National Police Check, and valid driver’s licence are highly desirable.
• Demonstrated commitment to inclusion, respect, and empowering people with disabilities to achieve their goals.