Community Support Worker

Australian Nursing & Community Services; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Australian Nursing and Community Services (ANCS) is seeking a Community Worker to provide direct care and community support to NDIS participants with varied and complex needs. You will join a multidisciplinary team focused on client wellbeing, inclusion, and capacity building.

You will deliver person-centred support, help clients develop life skills, access community resources, and coordinate with families, carers, and professionals to ensure high-quality service delivery.

Qualifications

• Certificate IV in Community Services, Disability, or equivalent qualification.
• Proven experience providing direct support to individuals with disabilities or complex needs.
• Working knowledge of NDIS standards, community inclusion principles, and person-centred approaches.
• Strong interpersonal, problem-solving, and written communication skills.
• Current First Aid & CPR, NDIS Worker Screening Check, and Working with Children Check (or willingness to obtain).
• Current Driver Licence and access to a reliable, insured vehicle.
• Additional training or experience in behaviour support or trauma-informed care.
• Availability to work flexible hours, including weekends or sleepover shifts as required.

Responsibilities

• Deliver person-focused support services consistent with individual NDIS goals and care plans, in both individual and group settings.
• Assist clients in developing life skills, personal independence, and social participation through programs, activities, and community engagement.
• Support clients in accessing community resources, services, and programs that promote inclusion, self-reliance, and broader participation.
• Provide practical help with daily activities, personal development, and community living arrangements for individuals and groups.
• Collaborate with clients, families, carers, allied professionals, and community organisations to coordinate effective service delivery.
• Observe, document, and review client and group progress, changes in needs, and overall wellbeing to inform planning and service improvement.
• Advocate for participants’ rights, dignity, and safety while ensuring ethical, inclusive, and confidential practice.

Skills

Interpersonal skills

Written communication

Problem-solving

Person-centred approaches

Education

Certificate IV in Community Services, Disability, or equivalent qualification

Job description

About the Role

Australian Nursing and Community Services (ANCS), Community Worker provides direct care and community support to NDIS participants with varied and sometimes complex needs.

You’ll be part of a supportive multidisciplinary team focused on client wellbeing, inclusion, and capacity building.

Key Responsibilities

• Deliver person-focused support services consistent with individual NDIS goals and care plans, in both individual and group settings.
• Assist clients in developing life skills, personal independence, and social participation through programs, activities, and community engagement.
• Support clients in accessing community resources, services, and programs that promote inclusion, self-reliance, and broader participation.
• Provide practical help with daily activities, personal development, and community living arrangements for individuals and groups.
• Collaborate with clients, families, carers, allied professionals, and community organisations to coordinate effective service delivery.
• Observe, document, and review client and group progress, changes in needs, and overall wellbeing to inform planning and service improvement.
• Advocate for participants’ rights, dignity, and safety while ensuring ethical, inclusive, and confidential practice.

Skill & Experience

About YouEssential Criteria

• Certificate IV in Community Services, Disability, or equivalent qualification.
• Proven experience providing direct support to individuals with disabilities or complex needs.
• Working knowledge of NDIS standards, community inclusion principles, and person-centred approaches.
• Strong interpersonal, problem-solving, and written communication skills.
• Current First Aid & CPR, NDIS Worker Screening Check, and Working with Children Check (or willingness to obtain).
• Current Driver Licence and access to a reliable, insured vehicle.
• Additional training or experience in behaviour support or trauma-informed care.
• Availability to work flexible hours, including weekends or sleepover shifts as required.