Support Technician

Programmed GO; Sydney; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Fleet vehicle provided

Job summary

Programmed GO is seeking a reliable, hands-on individual to join our Sydney team in a role supporting equipment preparation, deliveries and general service activities.

The position involves preparing assistive technology equipment for clients, coordinating collections and deliveries, and providing basic admin support. A driver’s licence is required, and a police check/Working with Children Check may be needed.

Qualifications

• Hands-on approach with confidence using basic tools.
• Strong communication and organisational skills.
• Reliable, proactive attitude and willingness to learn.
• Ability to manage competing priorities and work independently.
• Basic computer skills.
• A current driver's licence and a good driving record.
• Ability to complete Police Check and Working with Children Check.

Responsibilities

• Cleaning and preparing wheelchairs and other assistive technology equipment for clients.
• Replacing wheelchair cushions and completing basic equipment adjustments.
• Collecting and delivering equipment to clients, suppliers and local manufacturers across Sydney Metro.
• Assisting with equipment set-up and post-delivery support.
• Carrying out basic maintenance on demonstration equipment, such as wheelchairs.
• Updating client and equipment information in the CRM system.

Skills

Hands-on

Communication

Organisational skills

Reliable

Proactive attitude

Independent work

Basic computer skills

Driver's license

Police check

Working with Children Check

Job description

Our client is a leading supplier of assistive technology equipment, helping people access the equipment and support they need to improve their mobility, independence and quality of life.

They are looking for a reliable, hands-on individual to join their Sydney team in a varied role supporting equipment preparation, deliveries and general service activities.

About the role

This is a practical position suited to someone who enjoys working with equipment, getting out on the road and helping a team keep things running smoothly.

Working alongside Assistive Technology Consultants and Service Technicians, you will assist with preparing equipment for clients, coordinating collections and deliveries, and carrying out basic admininstrative support.

Your responsibilities will include:

• Cleaning and preparing wheelchairs and other assistive technology equipment for clients.
• Replacing wheelchair cushions and completing basic equipment adjustments.
• Collecting and delivering equipment to clients, suppliers and local manufacturers across Sydney Metro.
• Assisting with equipment set-up and post-delivery support.
• Carrying out basic maintenance on demonstration equipment, such as wheelchairs.
• Updating client and equipment information in the CRM system.

About you

We're looking for someone who provides exellent customer service and is happy to roll up their sleeves to get the job done.

You will ideally bring:

• A hands on approach and confidence using basic tools.
• Strong communication and organisational skills.
• A reliable, proactive attitude and willingness to learn.
• The ability to manage competing priorities and work independently.
• Basic computer skills
• A current driver's licence and a good driving record.
• The ability to successfully complete a police check and Working with Children Check requirements.

Previous experience in assistive technology or mobility equipment is not essential. A background in equipment handling, deliveries, warehousing, general maintenance or a similar hands-on role could be a great fit.

What's on offer?

• $70,000 + superannuation.
• Fleet vehicle provided
• A varied, hands-on role with plenty of opportunity to learn.
• Work with a supportive team in a purpose driven industry.
• The opportunity to develop your skills in assistive technology and equipment support.