Equipment Support Assistant

Programmed Maintenance Services; Sydney; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Fleet vehicle provided

Superannuation

Job summary

Programmed Maintenance Services in Seven Hills NSW is seeking a hands-on team member to support equipment preparation, collections and deliveries across Sydney Metro. You will work with Assistive Technology Consultants and Service Technicians, assisting with setup and post-delivery support while maintaining equipment and client records in the CRM.

This varied role requires a practical mindset, reliable attitude, and the ability to manage priorities.

Qualifications

• Excellent customer service and a willingness to roll up your sleeves.
• Hands-on approach with confidence using basic tools.
• Strong communication and organisational skills.
• Reliable, proactive attitude and willingness to learn.
• Ability to manage competing priorities and work independently.
• Current driver’s licence and a good driving record.
• Ability to complete Police check and Working with Children checks.

Responsibilities

• Cleaning and preparing wheelchairs and other equipment for clients.
• Replacing wheelchair cushions and basic equipment adjustments.
• Collecting and delivering equipment to clients, suppliers and local manufacturers across Sydney Metro.
• Assisting with equipment set-up and post-delivery support.
• Carrying out basic maintenance on demonstration equipment, such as wheelchairs.
• Updating client and equipment information in the CRM system.

Skills

Hands-on

Communication

Organisational skills

Independent work

Basic computer skills

Driver's licence

Police check

Tools

CRM system

Job description

Programmed Maintenance Services - Seven Hills NSW

Our client is a leading supplier of assistive technology equipment, helping people access the equipment and support they need to improve their mobility, independence and quality of life.

They are looking for a reliable, hands-on individual to join their Sydney team in a varied role supporting equipment preparation, deliveries and general service activities.

About the role

This is a practical position suited to someone who enjoys working with equipment, getting out on the road and helping a team keep things running smoothly.

Working alongside Assistive Technology Consultants and Service Technicians, you will assist with preparing equipment for clients, coordinating collections and deliveries, and carrying out basic admininstrative support.

Your responsibilities will include:

• Cleaning and preparing wheelchairs and other assistive technology equipment for clients.
• Replacing wheelchair cushions and completing basic equipment adjustments.
• Collecting and delivering equipment to clients, suppliers and local manufacturers across Sydney Metro.
• Assisting with equipment set-up and post-delivery support.
• Carrying out basic maintenance on demonstration equipment, such as wheelchairs.
• Updating client and equipment information in the CRM system.

About you

We're looking for someone who provides exellent customer service and is happy to roll up their sleeves to get the job done.

You will ideally bring:

• A hands on approach and confidence using basic tools.
• Strong communication and organisational skills.
• A reliable, proactive attitude and willingness to learn.
• The ability to manage competing priorities and work independently.
• Basic computer skills
• A current driver's licence and a good driving record.
• The ability to successfully complete a police check and Working with Children Check requirements.

Previous experience in assistive technology or mobility equipment is not essential. A background in equipment handling, deliveries, warehousing, general maintenance or a similar hands-on role could be a great fit.

What's on offer?

• $70,000 + superannuation.
• Fleet vehicle provided
• A varied, hands-on role with plenty of opportunity to learn.
• Work with a supportive team in a purpose driven industry.
• The opportunity to develop your skills in assistive technology and equipment support.