Equipment Support Assistant

PERSOL; Sydney; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Fleet vehicle provided

Superannuation

Job summary

PERSOL is seeking a reliable, hands-on Equipment Assistant to join the Sydney team in a varied role supporting equipment preparation, deliveries and general service activities.

You will work with Assistive Technology Consultants and Service Technicians, preparing equipment for clients, coordinating collections and deliveries, and providing basic admin support. Fleet vehicle provided and a competitive salary package is offered.

Qualifications

• Hands-on role involving equipment handling and basic maintenance.
• Strong communication and organisational skills are essential.
• Willingness to learn and take initiative in a dynamic field.
• Ability to manage competing priorities and work independently.

Responsibilities

• Prepare equipment for clients (e.g., wheelchairs) and carry out basic adjustments.
• Coordinate collections and deliveries across Sydney Metro.
• Update client and equipment information in the CRM system.
• Assist with equipment setup and post-delivery support.
• Perform basic maintenance on demonstration equipment.

Skills

Hands-on

Tool use

Communication

Organisation

Proactive attitude

Time management

Basic computer skills

Driver's licence

Police check / Working with Children

Tools

CRM software

Basic tools

Job description

Our client is a leading supplier of assistive technology equipment, helping people access the equipment and support they need to improve their mobility, independence and quality of life.

They are looking for a reliable, hands-on individual to join their Sydney team in a varied role supporting equipment preparation, deliveries and general service activities.

About the role

This is a practical position suited to someone who enjoys working with equipment, getting out on the road and helping a team keep things running smoothly.

Working alongside Assistive Technology Consultants and Service Technicians, you will assist with preparing equipment for clients, coordinating collections and deliveries, and carrying out basic admininstrative support.

Your responsibilities will include:

• Cleaning and preparing wheelchairs and other assistive technology equipment for clients.
• Replacing wheelchair cushions and completing basic equipment adjustments.
• Collecting and delivering equipment to clients, suppliers and local manufacturers across Sydney Metro.
• Assisting with equipment set-up and post-delivery support.
• Carrying out basic maintenance on demonstration equipment, such as wheelchairs.
• Updating client and equipment information in the CRM system.

About you

We're looking for someone who provides exellent customer service and is happy to roll up their sleeves to get the job done.

You will ideally bring:

• A hands on approach and confidence using basic tools.
• Strong communication and organisational skills.
• A reliable, proactive attitude and willingness to learn.
• The ability to manage competing priorities and work independently.
• Basic computer skills
• A current driver's licence and a good driving record.
• The ability to successfully complete a police check and Working with Children Check requirements.

Previous experience in assistive technology or mobility equipment is not essential. A background in equipment handling, deliveries, warehousing, general maintenance or a similar hands-on role could be a great fit.

What's on offer?

• $70,000 + superannuation.
• Fleet vehicle provided
• A varied, hands-on role with plenty of opportunity to learn.
• Work with a supportive team in a purpose driven industry.
• The opportunity to develop your skills in assistive technology and equipment support.