Support Technician

PERSOL; Sydney; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Fleet vehicle provided

Superannuation

Job summary

PERSOL in Sydney is seeking a reliable, hands-on individual to join our team. You will prepare and clean assistive equipment, coordinate deliveries, and support the service team on-site across Sydney Metro. A drivers licence, good communication, and the ability to manage competing priorities are essential.

Benefits include a fleet vehicle and superannuation. The role offers a varied, hands-on environment with opportunities to learn and grow within the assistive technology space.

Qualifications

• Hands-on role suited to equipment handling, deliveries and maintenance.
• Strong communication and organisation are essential.
• Current drivers licence and clean driving record required.
• Must be able to pass Police Check and Working with Children Check.
• Experience in assistive technology not essential; hands-on experience in equipment handling welcomed.

Responsibilities

• Prepare and clean wheelchairs and assistive equipment for clients.
• Replace wheelchair cushions and perform basic equipment adjustments.
• Coordinate collections and deliveries across Sydney Metro.
• Assist with equipment setup and post-delivery support.
• Carry out basic maintenance on demonstration equipment and update CRM records.
• Provide basic administrative support to the team.

Skills

Hands-on

Communication

Organisational skills

Reliable

Proactive attitude

Independent work

Basic computer skills

Driver's licence

Police check

Working with Children Check

Tool handling

Job description

Our client is a leading supplier of assistive technology equipment, helping people access the equipment and support they need to improve their mobility, independence and quality of life.

They are looking for a reliable, hands-on individual to join their Sydney team in a varied role supporting equipment preparation, deliveries and general service activities.

About the role

This is a practical position suited to someone who enjoys working with equipment, getting out on the road and helping a team keep things running smoothly.

Working alongside Assistive Technology Consultants and Service Technicians, you will assist with preparing equipment for clients, coordinating collections and deliveries, and carrying out basic admininstrative support.

Your responsibilities will include:

• Cleaning and preparing wheelchairs and other assistive technology equipment for clients.
• Replacing wheelchair cushions and completing basic equipment adjustments.
• Collecting and delivering equipment to clients, suppliers and local manufacturers across Sydney Metro.
• Assisting with equipment set-up and post-delivery support.
• Carrying out basic maintenance on demonstration equipment, such as wheelchairs.
• Updating client and equipment information in the CRM system.

About you

We're looking for someone who provides exellent customer service and is happy to roll up their sleeves to get the job done.

You will ideally bring:

• A hands on approach and confidence using basic tools.
• Strong communication and organisational skills.
• A reliable, proactive attitude and willingness to learn.
• The ability to manage competing priorities and work independently.
• Basic computer skills
• A current driver's licence and a good driving record.
• The ability to successfully complete a police check and Working with Children Check requirements.

Previous experience in assistive technology or mobility equipment is not essential. A background in equipment handling, deliveries, warehousing, general maintenance or a similar hands-on role could be a great fit.

What's on offer?

• $70,000 + superannuation.
• Fleet vehicle provided
• A varied, hands-on role with plenty of opportunity to learn.
• Work with a supportive team in a purpose driven industry.
• The opportunity to develop your skills in assistive technology and equipment support.