Support Coordinator - Cairns

Selectability; Cairns Regional; On-site; AUD 62,000 - 80,000; Full time

Benefits offered by this job

Hourly rate

Salary packaging

Fitness passport

Flexible working

Career pathways

Employee Assistance Program

Job summary

selectability is a not-for-profit charity focused on improving mental wellbeing and suicide prevention across regional Queensland. The Support Coordinator role is based in Cairns and involves navigating NDIS packages with participants to maximize their plans.

The role emphasizes client empowerment, coordinating services across community providers, and engaging diverse stakeholders to ensure seamless supports. Flexible arrangements and development opportunities are offered.

Qualifications

• NDIS knowledge is desirable.
• Excellent communication skills.
• Commitment to best practice.
• Experience working in a team environment.
• Ability to quickly and effectively engage recipients.
• Ability to work with culturally and linguistically diverse communities & individuals.

Responsibilities

• Supporting and empowering participants to make their own choices as to how they want to lead their lives
• Coordinating a variety of services for participants to support them to live fulfilling and meaningful lives within the community
• Engaging with and managing participants key stakeholders (including government agencies, community and clinical service providers and families) ensuring supports are leveraged
• Working with participants to strengthen their ability to coordinate their own supports to live their best life

Skills

NDIS knowledge

Communication

Teamwork

Engage recipients

Culturally diverse communities

Education

Certificate IV in Mental Health

Job description

About the role

As a Support Coordinator, you will work closely with participants to navigate the NDIS and interpret their individual packages; it is your role to ensure they are getting the most out of their NDIS plans.

Key responsibilities of a Support Coordinator include, but are not limited to:

• Supporting and empowering participants to make their own choices as to how they want to lead their lives
• Coordinating a variety of services for participants to support them to live fulfilling and meaningful lives within the community
• Engaging with and managing participants key stakeholders (including government agencies, community and clinical service providers and families), ensuring that the supports and services are leveraged, not duplicated
• Working with participants to strengthen their ability to coordinate their own supports to live their best life

About you

To be successful you must:

• Possess a working knowledge of the NDIS (is desirable)
• Excellent communication skills
• Commitment to best practice
• Experience working in a team environment
• Ability to quickly and effectively engage recipients
• Ability to work with culturally and linguistically diverse communities & individuals

Role Requirements

• Certificate IV in Mental Health (desirable)
• Current minimum P1 "C" class Queensland driver’s licence
• Currently registered, roadworthy, and fully comprehensive insured vehicle
• Current nationally recognised First Aid and CPR certificates (ability to obtain)
• Positive Notice Working with Children (blue card) (ability to obtain)
• NDIS Worker Screening Clearance (ability to obtain)
• NDIS Worker Orientation Module 'Quality, Safety & You'
• travel to selectability sites may be required

About the offer

The Support Coordinator is a casualposition based in Cairns.

We offer a range of benefits including:

• Hourly rate of $45.28 - $58.38 +super
• Up to $15,900 FBT salary packaging benefits
• Access to fitness passport
• Flexible working arrangements
• Career pathways and opportunities for development
• Employee Assistance Program offering confidential counselling support for employees

About us

selectability is a not-for-profit charity with a primary focus of improvingmental wellbeing and contributing to suicide prevention across regionalQueensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website.