Support Coordinator - Mount Isa - UAC Program

selectability Careers; Mount Isa City; On-site; AUD 55,000 - 58,000; Full time

Benefits offered by this job

Hourly rate

Salary packaging

Training access

Fitness passport

Flexible working

Career development

Employee assistance program

Job summary

selectability is seeking passionate support coordinators based in Mount Isa, Doomadgee, Mornington Island, or Normanton. You will develop tailored support plans, coordinate with families and service providers, and monitor progress to help recipients live their best life.

Role includes travel to sites, out-of-hours work may be required, and a range of employment options (full-time, part-time, casual). We offer competitive hourly rates and development opportunities.

Qualifications

• Experience in a support coordinator role or similar is desirable.
• Excellent verbal and written communication, including presentations.
• Ability to prioritise conflicting priorities and work with minimal supervision.

Responsibilities

• Collaborate with recipients, families and service providers to develop and implement tailored support plans.
• Monitor and evaluate recipients progress to ensure goals are met.
• Coordinate meetings and maintain accurate documentation.
• Facilitate access to local community services and resources.

Skills

Communication skills

Attention to detail

Prioritisation

Initiative

Empathy

Education

Certificate IV in Mental Health

Job description

About the role

At selectability, we are dedicated to empowering communities and enhancing individual well-being. We are seeking passionate support coordinators to join our dynamic team. Based in Mount Isa, Doomadgee, Mornington Island, and Normanton, these roles focus on delivering life-changing support programs to those in need.

Key responsibilities include but are not limited to:

• collaborating with recipients, families, and service providers to develop and implement tailored support plans
• monitoring and evaluating recipients progress, ensuring their goals are being met
• maintaining accurate and up-to-date records and documentation
• facilitating access to local community services and resources
• coordinating and attending meetings with stakeholders to discuss recipient progress and support plans
• developing and maintaining strong relationships with community organisations and service providers
• working with recipients to strengthen their ability to coordinate their own supports to live their best life
• supporting and empowering recipients to make their own choices as to how they want to lead their lives

About you

To be considered for this rewarding role you will have:

• previous experience in a support coordinator role or similar (desirable)
• excellent communication skills, both verbal and written, including presentation skills
• a demonstrated high level of attention to detail with a consistent approach
• a demonstrated ability to prioritise conflicting priorities as required
• ability to work under minimal supervision with the capacity to exercise initiative in the application of work processes and procedures and establish objectives and outcomes
• a demonstrated ability to show empathy and compassion

Role Requirements

• certificate IV in Mental Health (desirable)
• out of hours work may be required from time to time
• travel to selectability sites and external locations may be required in this role
• current nationally recognised first aid and CPR certificates (or ability to obtain within the first month of employment)
• a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencing)
• a current NDIS Worker Screening Clearance (or the ability or obtain prior to commencement)
• NDIS Worker Orientation Module "Quality, Safety & You" completion certificate (or the ability to obtain prior to commencement)
• a current minimum P1 "C" class Queensland drivers licence
• roadworthy vehicle with comprehensive insurance

About the offer

The support coordinator roles offer an opportunity to work in Mount Isa, Doomadgee, Mornington Island, or Normanton, with full-time, part-time, or casual employment options available. This is a fixed-term offer until 30 June 2027.

We offer a range of benefits including:

• hourly rate of $40.49 + super
• up to $15,900 FBT salary packaging benefits
• 50% discounted training via our RTO
• access to fitness passport
• flexible working arrangements
• career pathways and opportunities for development
• employee assistance program offering confidential counselling support for employees

If you would like more information please contact selectability's HR Business Partner, Alyce Marshall, on [phone] or by email [e-mail]

About us

selectability is a not-for-profit charity with a primary focus of improvingmental wellbeing and contributing to suicide prevention across regionalQueensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website