Support Coordinator

Community Solutions Apprenticeship and Traineeship Vacancies; Cairns Regional; On-site; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Salary packaging

Meal & entertainment budget

Private health insurance discounts

Harvey Norman discounts

Fitness Passport

Parental leave

Employee assistance program

Job summary

Community Solutions Group is seeking an NDIS Support Coordinator in Cairns, QLD. You will coordinate supports to help participants achieve independence, assess needs, and work with providers to maximise NDIs plans and budgets.

You will build strong relationships with participants, families and external providers, visiting participants as needed and addressing barriers with action plans. This role requires administration excellence, IT skills (Excel), and a people-focused approach.

Qualifications

• Experience with NDIS plans and budgets.
• Experience with billing targets and case noting.
• High level administration, compliance and IT skills (Excel).
• People-focused, with ability to motivate participants and families.

Responsibilities

• Coordinate supports to help participants achieve goals.
• Assess needs and identify necessary services and supports.
• Build relationships with participants, families and service providers.
• Visit participants as required to support delivery of services.
• Help participants negotiate with providers and manage NDIs budget allocation.
• Ensure service agreements are completed and maintain documentation.

Skills

NDIS

Billing targets

Administration

Excel

People skills

Disability sector experience

Time management

Organisation

Job description

Community Solutions Apprenticeship and Traineeship Vacancies – Cairns QLD

$92,286 - $92,286 a year

Full time

About Us

Community Solutions Groupmakes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About the Role

We are looking for an NDIS Support Coordinator to join our team. In this role, you will help NDIS participants achieve greater independence by assessing their individual needs and identifying the necessary services and supports to reach their goals. You will work closely with participants to coordinate their supports, ensure they maximize their NDIS plans, and address any barriers by implementing action plans.

Other key duties will include:

• Building strong relationships with participants, their families and external service providers
• Driving as required to visit participants
• Helping participants to negotiate with providers about what they will offer and helping them to understand the cost they will need to allocate from their NDIS budget
• Working with billable hours and targets
• Ensuring service agreements are completed
• Taking a holistic approach to capacity building and helping participants to break down and address their barriers

What you will bring to the role:

• Previous experience working with, and athoroughunderstanding of, theNDISand the ability to understand facets ofNDIS Plans/Budgets
• Experience with billing targets and case noting
• High leveladministration experience,compliance capabilities andIT skills - particularly with Excel
• You are a truepeople person,preferably with demonstrated disability sector experience and withthe ability to motivate and build rapport with participants, their families and service providers
• Abusiness mindsetand a customer service focus
• Excellenttime managementand prioritisation skills withhigh-level organisation skills

Benefits and Perks

• Salary Package up to$15,900of your annual salary tax free, and additional$2,650for meal and entertainment expenses
• Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
• Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
• Discounted family gym memberships throughFitness Passport
• Supportive induction and learning opportunities
• 6 week’s paid parental leave for primary carer
• Free coaching and counselling through our Employee Assistance Program
• Reward and Recognition Program

Intrigued?

We’d love to hear from you. and join #TeamPossible today!

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.