Support Coordinator

Curamoir Healthcare Recruitment PTY; Sydney; On-site; AUD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Team bonding culture

Full-time in office

Career progression

Based in Gregory Hills

Job summary

Curamoir Healthcare Recruitment PTY is seeking a dedicated NDIS Support Coordinator to manage an allocated caseload of participants. You will build strong relationships with participants and families to understand goals, needs and preferences, and connect them with funded, mainstream, community and informal supports.

You will coordinate services across providers, review plans and budgets, and prepare reports while ensuring safeguarding and compliance.

Qualifications

• Qualification in disability, allied health, social science, welfare, or equivalent relevant experience.
• Experience in coordinating supports within disability or community services.
• Working knowledge of the NDIS, documentation, incidents and safeguarding.
• Strong communication, organisation and systems capability (CRM/MS Office).
• Current driver licence; able to do home visits as required.
• Current checks as required (NDIS Worker Screening, WWCC, police check).

Responsibilities

• Coordinate safe, responsive and person-centred supports for an allocated caseload of NDIS participants, building strong relationships with participants and families.
• Coordinate and monitor services across providers and stakeholders to align with participant goals.
• Review Care Plans, Risk Assessments and Service Agreements, and support plan reviews.
• Maintain accurate case notes and documentation, ensuring safeguarding compliance and appropriate escalation.

Skills

CRM

MS Office

Communication

Organisation

Stakeholder management

Education

Disability/Community Services qualification

Tools

CRM

Microsoft Office

Job description

On offer:

• Competitive Salary: $80 - 90k + super
• Great team bonding culture, with regular team lunches and opportunities to connect outside of day-to-day work.
• Full time role in the office
• Career progression and professional development
• Based in Gregory Hills

The role:

You will coordinate safe, responsive and person-centred supports for an allocated caseload of NDIS participants, building strong relationships with participants and families to understand their goals, needs and preferences. You will assist participants to understand and utilise their NDIS plans, exercise choice and control, and connect with appropriate funded, mainstream, community and informal supports.

You will coordinate and monitor services across providers and stakeholders, ensuring supports remain aligned with participant goals and changing needs. This includes reviewing Care Plans, Risk Assessments and Service Agreements, supporting NDIS plan reviews, preparing reports and documentation, monitoring budgets and advocating for appropriate supports. You will work closely with intake, rostering, finance and clinical teams to ensure smooth onboarding and continuity of care.

The role also involves maintaining strong relationships with support workers, allied health professionals, families and service providers, while providing guidance and mentoring to allocated support staff. You will maintain accurate case notes and documentation, ensure compliance with NDIS and safeguarding requirements, manage risks and appropriately elevate incidents or high-risk concerns, while promoting participant independence, inclusion and quality of life.

Requirements:

• Qualification in disability, allied health, social science, welfare, community services (or equivalent relevant experience)
• Experience in support coordinationwithin disability or community services
• Working knowledge of the NDIS, documentation, incidents and safeguarding
• Strong communication, organisation and systems capability (CRM/MS Office)
• Current driver licence; able to do home visits as required
• Current checks as required (NDIS Worker Screening, WWCC, police check)