Support Coordinator

Staffing Options; City of Brisbane; On-site; AUD 60,000 - 75,000; Part time

Benefits offered by this job

Supportive environment

Lunch breaks

Birthday leave

Public transport access

Employee Assistance Program

Job summary

Staffing Options is seeking a passionate Supports Coordinator to join our team on a permanent part-time basis (3–4 days/week). You will help individuals with complex needs live independently and build valued social roles within their communities.

The role requires tertiary qualifications in disability, 3+ years in similar roles, and deep knowledge of NDIS and related legislation. You will engage diverse stakeholders and uphold ethical practice while navigating complex service provision.

Qualifications

• Tertiary qualifications in a related discipline, with a focus on disability.
• A minimum of 3 years’ experience in similar roles, particularly in supports coordination and supporting people with plan reviews through to ART.
• In-depth knowledge of the NDIS and relevant legislation.
• Exceptional interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders.
• Strong problem-solving abilities, adaptability to change, and a commitment to ethical practice.
• The ideal candidate will have a deep-stated commitment to person-centred support and a proactive approach to building community connections.

Responsibilities

• Building strong relationships with individuals and their support networks.
• Navigating the complexities of support provision.
• Ensuring compliance with relevant legislation.
• Fostering a supportive environment encouraging feedback and continuous improvement.

Skills

Interpersonal skills

Communication

Stakeholder engagement

Problem solving

Education

Tertiary qualifications in disability

Job description

Assist individuals with complex needs to achieve their personal goals

Collaborate with families, service providers, and community resources

Maintain a person-centred approach that honours individual preferences

Position Overview

We are looking for a passionate and skilled professional with a strong background in disability support and coordination to join our Supports Coordination team on a permanent part-time basis, working 3 to 4 days per week.

The Support Coordinator plays a crucial role in assisting individuals with complex needs to achieve their goals of living independently and establishing valued social roles within their communities. This position requires a deep understanding of the NDIS framework and a commitment to upholding the dignity and rights of those receiving support.

Key responsibilities include building strong relationships with individuals and their support networks, navigating the complexities of support provision, and ensuring compliance with relevant legislation. You will be instrumental in fostering a supportive environment that encourages feedback and continuous improvement.

Ideal Candidate Profile

The successful candidate will possess the following qualifications and attributes:

Tertiary qualifications in a related discipline, with a focus on disability.

A minimum of 3 years’ experience in similar roles, particularly in supports coordination and supporting people with plan reviews through to ART.

In-depth knowledge of the NDIS and relevant legislation.

Exceptional interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders.

Strong problem-solving abilities, adaptability to change, and a commitment to ethical practice.

The ideal candidate will have a deep-stated commitment to the principles of person-centred support and a proactive approach to building community connections for the individuals they support.

We offer a range of benefits, including:

A supportive and friendly work environment

Paid lunch breaks and birthday leave

Convenient office location with public transport access

Access to EAP

About us

Staffing Options is a private fee for service agency which commenced in 1997. This was in response to a need for experienced disability and aged care support workers. Since then, Staffing Options has developed and is able to respond to a wide range of requests, some of which include:

Temporary/emergency relief staff

Ongoing brokered supports

Community participation

Collaborative support for people with disabilities

Host Home

Aged care

Payroll services

Support Coordination

If you are passionate about making a difference in the lives of older adults and meet the qualifications outlined above, we invite you to apply for this rewarding position. Join us in our mission to provide exceptional care and support to our customers.